Cornerstone Youth Home - Operations Coordinator

Operations Coordinator – Cornerstone Youth Home

Location: York, PA

Classification: Exempt, Full-time

Reports to: Vice President of Childcare Services

Date: Updated October 2026

Summary

Under the supervision of the VP of Childcare Services, the Operations Coordinator provides leadership and oversight for staff and programming serving school age (k-6) residents experiencing homelessness. This role supervises staff, leads the intake process for residents and their families, supports ongoing family engagement and growth, and ensures compliance with all applicable licensing requirements. The Operations Coordinator serves as a key liaison between families, students, school personnel, and community partners, helping to build trust and coordinate supports. The position models restorative practices and ensures a safe, structured, and nurturing environment where children and families can build stability and long-term success.

Essential Functions

- Supervise staff and oversee daily operations; communicate program needs and updates to the Vice President of Childcare Services.

- Ensure high-quality, trauma-informed care and enrichment for residents, including scheduling activities during non-school periods.

- Lead and coordinate the intake process for residents and families, including orientation, documentation, and goal setting.

- Facilitate ongoing family engagement through regular (weekly or biweekly) check-ins, collaboration, and referrals.

- Serve as a bridge between families, school personnel, and community partners to support each

- Maintain accurate documentation, including incident reports, goals, progress notes, and licensing

- Ensure compliance with all licensing, regulatory, and funding

- Collaborate with internal departments, including volunteer services, to support enrichment

- Support program development and potential expansion to additional age groups or

- Report suspected abuse or neglect as a mandated

Required Education and Experience

- Associate’s degree in a related field

- Minimum of 3 years working with children

- Experience supervising or leading teams

- Strong communication and interpersonal skills

Preferred Education and Experience

- Bachelor’s Degree in related field

- Experience working with trauma-impacted youth

- Bilingual (Spanish/English) preferred

Competencies

- Job Knowledge

- Leadership

- Communication

- Resources Management

- Quality of Work

- Collaboration

- Community Relations

- Professional Development

Supervisory Responsibility

This position is responsible for the supervision of Childcare Associates.

Work Environment

This job operates as a on-site position with office space. While performing the duties of this position the employee may be exposed to weather conditions prevalent at the time. The employee may experience exposure to dust, pollens, pollutants, fumes, and communicable diseases as related to the healthcare and school environment. The noise level is moderate when being exposed to youth. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.

While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or finger, handle, or feel objects, tools or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. The noise level in the work environment is usually moderate. We provide services in the client’s home, school, and community.

Position Type/Expected Hours of Work

This position is part- or full-time, and typical hours and workdays are Monday through Friday between 8:00 a.m. to 6:00 p.m Flexibility required including evenings, overnight needs, staff coverage, events, and professional development.

Travel

Travel is expected for this position.

Additional Eligibility Qualifications

None.

Work Authorization/Security Clearance

Child Abuse History Clearance, PA State background check, FBI criminal background check, National Sex Offender Registry certificate; Valid driver’s license and motor vehicle check.

AAP/EEO Statement

Diversity & Inclusion have always been key to our success. We are an Equal Opportunity employer, and our employees are people with different strengths, experiences and backgrounds, who share a passion for improving people's lives. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one’s identity. All our employee’s points of view are key to our success, and inclusion is everyone's responsibility.

Other Duties

The specific statements shown in each section of the Job Description are not intended to be all-inclusive. They represent typical elements and criteria considered necessary to perform the job successfully. The job’s responsibilities/tasks may be modified and/or expanded over time with or without notice.

This job description does not constitute an employment contract; the employment relationship between The Children’s Aid Society and the employee is an at-will relationship.