About this role
Job Summary
We are seeking a motivated and clinically experienced Sales Support & Clinical Application Specialist to join our growing MedTech team in South Korea .
This role combines sales support, clinical application expertise, and customer training , working closely with surgeons, operating theatre teams, and healthcare professionals to ensure the successful adoption and use of our medical technology.
The ideal candidate will have a strong background in surgical environments , with experience either working directly in surgery or regularly attending surgical cases. You will play a key role in supporting product demonstrations, clinical training, surgical procedures, and customer implementation.
Key Responsibilities
- Provide clinical and technical support to the sales team throughout the sales process.
- Attend surgical procedures and clinical cases to provide product and application support to surgeons and operating theatre staff.
- Conduct product demonstrations, clinical presentations, and hands-on training for healthcare professionals.
- Support surgeons and clinical teams in the appropriate and effective use of medical devices during procedures.
- Assist with product implementation, installation, onboarding, and customer training.
- Develop strong working relationships with surgeons, nurses, hospital staff, and other key clinical stakeholders.
- Work closely with the sales team to identify customer needs, support opportunities, and contribute to achieving commercial targets.
- Provide ongoing post-sales clinical support and ensure a high level of customer satisfaction.
- Gather customer feedback and communicate clinical or product-related insights to internal teams.
- Support workshops, conferences, exhibitions, and other medical education or commercial events.
- Maintain up-to-date knowledge of the company's products, clinical applications, and relevant surgical procedures.
- Travel regularly within South Korea and, where required, across the region to support customers and surgical cases.
Requirements
- Bachelor's degree in Nursing, Biomedical Science, Medical Technology, Life Sciences, or a related healthcare/clinical field .
- Previous experience working in a surgical environment or regularly attending surgical cases is essential.
- Experience in medical devices, surgical equipment, healthcare technology, or a related MedTech environment is highly preferred.
- Clinical experience as a scrub nurse, operating theatre nurse, surgical assistant, clinical specialist, application specialist, or similar role would be advantageous.
- Comfortable working in operating theatres and interacting directly with surgeons and clinical teams.
- Strong understanding of clinical procedures and the ability to confidently explain and demonstrate medical products.
- Excellent presentation, communication, and interpersonal skills.
- Confident providing clinical training, product demonstrations, and in-theatre support .
- Commercially minded with the ability to work collaboratively with sales teams and support business development activities.
- Strong organisational skills with the ability to manage multiple customers and priorities.
- Willingness and flexibility to travel extensively within Thailand and occasionally across the region .
- Professional level of English communication is preferred.