About this role
Business Analyst
Job requirements
Experience Range: With at least 4 years of experience in business analysis, including 2 years specifically working with Pega platform solutions in product management environments Key Responsibilities:
- Lead requirements gathering and analysis for Pega platform solutions, ensuring alignment with business objectives and measurable outcomes
- Develop precise user stories, acceptance criteria, and process flows to drive agile product development and effective sprint planning
- Facilitate stakeholder workshops and meetings to define, refine, and validate functional and non-functional requirements
- Produce and maintain comprehensive documentation, including BRD, FRD, wireframes, mockups, and process diagrams using Visio, Lucidchart, or Draw.io
- Map business processes using BPMN methodologies and value stream mapping to identify and quantify process improvement opportunities
- Coordinate with cross-functional teams to ensure solution feasibility, timely delivery, and successful product releases
- Support backlog grooming, sprint planning, and user acceptance testing (UAT) coordination to validate business solutions
- Analyze upstream and downstream system integrations, perform data validation, and support data analysis for seamless process execution Required Skills:
- Pega Platform expertise, including case management and terminology (Cases, Stages, Steps, Personas)
- Requirements gathering and business analysis for digital process automation
- User story writing and acceptance criteria definition in Agile/Scrum environments
- Process mapping and BPMN modeling using Visio, Lucidchart, or Draw.io
- Experience with Agile/Scrum methodology and backlog management
- JIRA or Azure DevOps for requirements tracking and sprint management
- Documentation skills for BRD, FRD, process flows, wireframes, and mockups
- Confluence for collaboration and documentation
- Data validation concepts and integration awareness with upstream/downstream systems Preferred Skills:
- Advanced value stream mapping and process improvement experience
- Experience coordinating UAT and business validation in enterprise environments
- Familiarity with data analysis and reporting tools (e.g., Power BI, Tableau) Desired Qualifications:
- Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field
- Pega Certified Business Architect (PCBA) certification
- Certified Scrum Product Owner (CSPO) or Professional Scrum Product Owner (PSPO) certification