About this role
- Cashless processing for Corporates and TPA
- Co-ordination between patient and insurance provider till the final approval
- Sending request letters to TPA or corporate if needed
- Sorting out all elated queries
- Attending help desk & solving day to day queries of employees
- Explaining patients about insurance terms and conditions
- Maintaining proper documentation
- Receipt of client handover from Marketing and authorization of cashless request
- Financial counseling to the cashless patients before admission and prior to discharge
- Adherance of policy and scrutiny of cashless files