About this role
Key Responsibilities –
- Secures efficient and timely follow up functions. Assures that no account is written off due to lack of follow up or neglect.
- Keep tracking outstanding debts.
- Plan course of action to recover owed money.
- Locate and contact debtors.
- Reviews and analyses accounts receivable accounts and variance reports.
- Periodically reviews and reports the status of accounts receivable to the HOD.
- Update account status and database regularly.
- Generates and evaluates daily, weekly, and monthly reports of the recovery for financial audit.
- Ensures timely follow up and resolution of accounts receivable balances.
- Comply with requirements when legal action is unavoidable.
- Handle customers' questions or complaints.
- Negotiate payoff deadlines and payment plans.
- Build trust with debtors.
- Identify gaps in the system and recommend solutions.
- Assist in monthly account receivable analysis and other related financial reports.
- Closely work with the Team for reducing Deductions.