About this role
Who We Are:
Founded in 1926, the Colonial Williamsburg Foundation is a private, not-for-profit educational, historic, and cultural institution that owns and operates one of the largest and best-known museum complexes in the world. Our mission is that the future may learn from the past through preserving and restoring 18th-century Williamsburg, Virginias colonial capital. We engage, inform, and inspire people to learn about this historic capital, the events that occurred here, and the diverse people who helped shape a new nation.
Today, Colonial Williamsburg is the largest living history museum in the U.S. The Historic Area is the 301-acre restored colonial capital with 89 original buildings and 525 buildings reconstructed to how they appeared in the 18th century through extensive archaeological, architectural, and documentary research. The Historic Area is staffed by highly trained, historically dressed interpreters and expert tradespeople who bring the 18th century to life. The Foundation also owns and operates two world-class museums, the DeWitt Wallace Decorative Arts Museum, and the Abby Aldrich Rockefeller Folk Art Museum, The Bob and Marion Wilson Teacher Institute, and a renowned research library, the John D Rockefeller Jr Library.
Additionally, Colonial Williamsburg is home to five world class accommodations at the Williamsburg Inn, Williamsburg Lodge Autograph Collection, the Griffin Hotel, the Williamsburg Woodlands Hotels and Suites and the unique Colonial Houses in the Historical Area. Visitors may also indulge in food and drink at our many on-site restaurants and taverns that blend a historically inspired dining experience with todays evolved tastes. Each year over five million people visit Williamsburg and another 20 million engage with us digitally.
Main Duties
Responsibilities include but are not limited to:
Provide administrative and operational support for K-12 education programs, including onsite, offsite, virtual, and online professional learning experiences.
Coordinate participant registration, communications, scheduling, and recordkeeping, ensuring accurate and timely information for educators and program stakeholders.
Support program logistics, including materials preparation, facilities coordination, transportation arrangements, catering support, technology setup, and event readiness.
Assist with educator outreach and engagement efforts, including newsletters, email campaigns, application communications, recruitment activities, and follow-up correspondence.
Support educator resource management and digital content administration, including maintaining records, updating resource inventories, and assisting with resource distribution.
Provide administrative support for educator communities, including alumni networks, advisory groups, webinars, and other engagement initiatives.
Assist with conference, workshop, and event preparation, including registration, exhibitor materials, travel coordination, promotional materials, and post-event follow-up.
Maintain databases, spreadsheets, project records, and program documentation, ensuring information is accurate, organized, and accessible.
Collect and compile program metrics, participation data, survey responses, and other information to support reporting and continuous improvement efforts.
Support coordination of interns, peer facilitators, volunteers, and seasonal staff, including scheduling, onboarding logistics, and training preparation using Workday Finance.
Assist with purchasing, expense tracking, supply inventories, and administrative processes related to program implementation and operational support.
Serve as a responsive point of contact for educators, partners, vendors, and participants, providing excellent customer service and support.
Collaborate with colleagues across Colonial Williamsburg to support educational initiatives, outreach activities, and operational projects.
Maintain confidentiality and handle sensitive information with professionalism and discretion.
Perform other duties as assigned. This is a non-exempt position, eligible to receive overtime in accordance with the Fair Labor Standards Act (FLSA).
This position may be subject to overtime during high peak times, etc. as directed and approved by the supervisor.
This job description reflects the general responsibilities of the position and is not intended to be an exhaustive list. Duties and responsibilities may evolve over time based on operational needs.
Required Education and Experience
Associate's degree in Education, History, Communications, Business Administration, Public History, Museum Studies, Event Management, or a related field.
One to three years of experience in administration, program coordination, customer service, event planning, education, nonprofit organizations, museums, or related fields. Proficiency with Microsoft Office applications and digital communication tools required.
Equivalent combinations of education and experience may be considered.
Proficiency in Microsoft Office suite.
Preferred Qualifications
Bachelor's degree in Education, History, Communications, Business Administration, Public History, Museum Studies, Event Management, or a related field.
Experience coordinating projects, events, educational programs, or administrative processes.
Experience working with educators, students, volunteers, or public audiences.
Experience maintaining databases, spreadsheets, or records management systems.
Proficiency in Workday highly preferred.
Must possess a valid Commonwealth of Virginia drivers license and have an acceptable driving record based on The Colonial Williamsburg Foundations criteria.
Must be able to provide a 5-year Motor Vehicle Record prior to employment
Must be at least 21 years of age May not have more than 1 moving violation or at fault accident within 12 months
May not have more than 2 moving violations or at fault accidents within 36 months May not have any serious motor vehicle violations including but not limited to excessive speeding, reckless driving, DUI/DWI, suspended or revoked license, etc. Physical and Environmental Demands
Physical Activity Frequency
Stand Constantly (5-8 hrs/shift)
Walk Constantly (5-8 hrs/shift)
Sit Constantly (5-8 hrs/shift)
Use hands/fingers Constantly (5-8 hrs/shift)
Climb or balance Rarely (does not exist as regular part of the job)
Stoop/kneel/crouch/crawl Frequently (2-5 hrs/shift)
Reach with hands/arms Occasionally (up to 2 hrs/shift)
Talk or hear Constantly (5-8 hrs/shift)
Lifting up to 10 lbs. Constantly (5-8 hrs/shift)
Lifting up to 25 lbs. Occasionally (up to 2 hrs/shift)
Lifting up to 50 lbs. (with assistance) Occasionally (up to 2 hrs/shift)
Lifting up to 100 lbs. (with assistance) Rarely (does not exist as regular part of the job)
More than 100 lbs. (with assistance) Rarely (does not exist as regular part of the job)
Wet/humid conditions: Constantly (5-8 hrs/shift)
Work near moving mechanical parts: Rarely (does not exist as regular part of the job)
Fumes/airborne particles: Rarely (does not exist as regular part of the job)
Extreme cold: Frequently (2-5 hrs/shift)
Extreme heat: Constantly (5-8 hrs/shift)
Risk of electrical shock Rarely (does not exist as regular part of the job)
Driving requirement: Occasionally (up to 2 hrs/shift)
Compensation Disclaimer:
The compensation listed below for this position represents the anticipated hiring range and is provided in accordance with Virginia pay transparency requirements. Actual compensation will be determined based on factors such as the selected candidates skills, qualifications, experience, education, certifications, internal equity, and the specific requirements of the role.
Range: $24/hour – $32.75/hour