Dir- LAC Field Capabilities and Enablement

Director– LAC Field Capabilities and Enablement

American Express International Card Services (ICS) is the leading provider of Consumer, Small Business and Corporate Card Programs, Supplier Payments Solutions and other expense management tools. The business programs and solutions help small businesses, mid-size companies and large corporations around the world manage almost all the facets of their business spending. Sales and Account Development Teams manage the relationships with prospects and existing customers.

The International Field Enablement Team is responsible for driving Sales and Account Development productivity, efficiency, effectiveness and anticipating the need of the sales force. The Teams core components of work include Learning and Development, managing streamlined communication of critical business content to Sales colleagues, assisting with the Governance of Sales Practices, driving Sales Capability enhancements and adoption. The Learning and Development work includes onboarding training for new colleagues, innovative skills based training programs to enable our Sales and Account Development Teams to provide a best in class prospect and customer experience as well as leadership training. As experts in Sales Team needs and go to market strategies, International Field Enablement partner across the business on internal go to market strategies.

We’re seeking a strategic and passionate Director to drive exponential growth in sales productivity, efficiency, governance and success by leading a team to develop and deliver the learning and development programs, communication, capabilities and sales governance for the LAC Consumer and Commercial Sales and Account Development Teams.

- 8+ years of relevant experience in Strategy, Training, Sales Enablement, Marketing, Sales, Account Development or Change Management
- Experience and Knowledge of Salesforce and other sales capabilities
- Experience in Learning and Development (preferred, but not essential)
- Committed people leader with a track record of developing and inspiring teams
- Outstanding business acumen and strategic perspective
- Exceptional relationship building experience, including the ability to develop relationships with senior executives and leadership teams across the organization
- Ability to think creatively, approach sales enablement from new angles, and manage up, down and across the organization
- Strong problem solving and analysis abilities
- Strong financial and analytical background
- Flexibility and resilience to respond to changing requirements of the business
- Experience working in a global environment/team
- Strong communication (written and verbal), and proven ability to influence others
- P resentation skills