Houseperson | Nightsky | San Luis Obispo, CA

Nightsky

Nightsky San Luis Obispo is an elevated, nature-immersive hospitality experience set atop a hill with sweeping views of the Nine Sisters. Designed for connection, rejuvenation, and simple-but-beautiful moments, our luxurious eco-tents, al fresco gathering spaces, and curated activities offer guests a refined, comfortable immersion in nature.

Our personality is warm, adventurous, neighborly, stylish yet approachable. We believe in the power of shared humanity, in balance, in embracing natures rhythm, and in taking it easy while delivering thoughtful, meaningful hospitality.

Set within Nightsky, Marcerro features a creative and cleverly-designed F&B program to minimize service complexity while guests are encouraged to mingle together through communal programming for a memorable experience. Marcerro —a name born from the union of mar (sea) and cerro (hill)—pays homage to the stunning natural convergence of the Pacific Ocean and the Santa Lucia Mountains that cradle our site. This unique positioning inspires everything we do, from the ingredients we source to the atmosphere we create.

We operate a streamlined, light-touch service model—where guests may encounter only a few hosts, but every detail feels curated, intentional, and inspired by the natural world around us.

Who We Are

- Passionate about hospitality, the outdoors, and creating meaningful guest experiences.

- Culture-driven, committed to respect, teamwork, accountability, and entrepreneurial spirit.

- Unique in our approach — encouraging individuality, authenticity, and creativity.

- Innovators, constantly evolving to enhance experiential programming and guest engagement.

- A growing team seeking leaders who recognize the importance of associate engagement and guest connection.

- Proud to promote from within and build diverse, inclusive teams that thrive.

What You Will Be Doing

- Clean and maintain public restrooms, welcome areas, wellness spaces, event and gathering areas, decks, walkways, outdoor furniture, and assigned back-of-house spaces.

- Sweep, vacuum, mop, dust, wipe, polish, clean glass, remove spots, and empty trash and recycling throughout assigned areas.

- Monitor shared spaces throughout the shift and promptly address spills, litter, restocking needs, and other presentation concerns.

- Maintain clean, organized, secure, and properly stocked housekeeping storage and staging areas.

- Report maintenance issues, damage, missing items, safety hazards, pest activity, and unusual conditions to leadership.

- Stock housekeeping areas, carts, and supply locations with linen, terry, amenities, chemicals, and other required items.

- Deliver clean linen and supplies to Room Attendants and collect soiled linen, trash, and used items throughout the property.

- Assist with tent turns, bed preparation, deep cleaning, furniture movement, mattress rotation, amenity delivery, and other housekeeping tasks as assigned.

- Help prepare tents, shared spaces, and amenities for arrivals, groups, events, and special requests.

- Operate on-site laundry equipment and sort, wash, dry, fold, organize, and store linen and terry according to established procedures.

- Inspect finished items for stains, hair, damage, moisture, and overall quality; rewash or remove items from service as appropriate.

- Maintain a clean, organized laundry area, follow chemical and equipment procedures, and report equipment or supply concerns promptly.

- Respond courteously to guest requests and provide directions or assistance when appropriate.

- Follow all procedures related to chemicals, equipment, personal protective equipment, key control, guest privacy, lost and found, and workplace safety.

- Perform other housekeeping and cross-functional operational duties as assigned.

What You Bring to the Table

Experience and Qualifications

- Previous housekeeping, laundry, janitorial, hospitality, or related experience preferred.

- Dependable attendance and the ability to manage physically active responsibilities throughout the shift.

- Strong attention to cleanliness, organization, detail, and follow-through.

- Ability to work independently while responding to changing room, laundry, and property priorities.

- Comfortable interacting with guests and working around occupied accommodations and active public spaces.

- Ability to safely use housekeeping chemicals, laundry equipment, carts, vacuums, and other cleaning tools.

- Flexible availability, including mornings, evenings, weekends, and holidays.

- Comfort working indoors and outdoors across varied terrain and weather conditions.

- Ability to stand and walk for extended periods; bend, kneel, reach, push, and pull; and regularly lift or move up to 50 pounds.

What Is In It for You

- Generous health, dental and vision insurance, plus 401K.

- Comprehensive onboarding and training plan to set you up for success.

- Coaching, feedback, and mentorship to develop yourself and your team.

- Personalized development plan to fit your individual role and career goals.

- Leadership courses to improve your personal and interpersonal effectiveness.

- Monthly fitness and transportation credits.

- Generous PTO and 9 paid holidays.

- Opportunities to volunteer and give back to our local communities.

- Paid Parental Leave.

- Tuition reimbursement opportunities – when you grow, we grow!

Non-Negotiables - Our Core Values

- SERVE OTHERS.

- LIVE 360.

- BUILD A POSITIVE TEAM.

- BE WILDLY PASSIONATE.

- TAKE OWNERSHIP.

- LEARN + INNOVATE.

- EMBRACE CHANGE.

As part of an organizational culture that embraces change and progress, this job description does not seek to limit the tasks and responsibilities of the position. Rather, it acts as a springboard for future career and personal development within the property team and entire Modus Hotels community.

We are an equal opportunity employer. We actively respect the right of any qualified individual who performs to Modus standards to work. Discrimination based on gender, age, race, religion, national origin, marital status, sexual orientation, disability, or any other characteristic not related to performance, ability or attitude protected by state or federal law, is disrespectful, bad business and wont be tolerated. Its also illegal.

Modus by PM Hotel Group will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information.

This description is subject to change, at the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an at will associate.

Be prepared to accommodate varying schedules including nights, weekends, and holidays, as required. This position will require moving self in different positions to accomplish tasks in various environments. The position may require moving greater than 50% of the time.