About this role
What Youll Do:
- Operate golf carts responsibly, always prioritizing guest safety and comfort.
- Conduct pre-shift vehicle checks and keep golf carts clean, charged, and guest-ready.
- Communicate immediately with managers about any vehicle or safety concerns.
- Warmly greet arriving and departing guests, assist with luggage, and provide transportation to and from their eco-tents.
- Provide property orientation and connect guests with Nightsky amenities, Marcerro, Swingtime, wellness offerings, onsite programming, and local dining and activities.
- Communicate effectively across departments, including Front Desk, Housekeeping, Maintenance, and Food & Beverage to share guest requests and ensure smooth operational flow.
- Maintain a clean, organized, and presentable station & luggage storage.
- Manage daily station administration, including answering calls, monitoring radio communication, and responding promptly to transportation and guest requests.
- Support onsite programming, groups, events, activations, and other guest experiences as assigned.
- Uphold company safety standards, report hazardous or suspicious activity immediately, and follow emergency procedures calmly when required.
- Complete assigned cross-trained operational tasks, including guest programming activities, group and event execution, guest requests, and front desk coverage, as directed.
What Youll Bring To The Table:
- Previous experience in valet, bell service, customer service, or hospitality preferred.
- Exceptional verbal and written communication with strong interpersonal skills.
- Possess strong computer skills; knowledge of hospitality systems is a plus.
- Engaging, personable, and passionate about connecting with people.
- Master of multi-tasking, staying cool and collected in a dynamic environment.
- Strong attention to detail, organization, speed, and accuracy when managing multiple tasks.
- Work independently with minimal supervision.
- Excellent team player who collaborates effectively with co-workers and maintains a reliable, punctual attendance record.
- Thrive on learning new things and staying curious about the area.
- Have a personal interest in the outdoors, wellness, or active lifestyles.
- Physical ability to lift up to 45 lbs, stand, walk, bend, and move comfortably outdoors in varying weather conditions and uneven terrain.
- Flexible schedule availability to work early mornings, evenings, weekends, and holidays based on business needs.
- Have a clean driving record as verified by the DMV.
When Youre Here:
Be prepared to move around because more than half of the time you will be standing/sitting, carrying/lifting up to 50 pounds, walking, bending/twisting, climbing stairs and more. You also must be able to accommodate varying schedules including nights, weekends and holidays. But wait, theres a great upside: in exchange for your flexibility, we offer excellent pay, hotel discounts, and the opportunity to be part of an anything-but-standard growing hotel company.