Catering Assistant

Job Title:  Catering Assistant
Department:  Catering
Reports to:  Catering Event Manager
DOL Status:  Full-Time
Supervises Others:  No
Exemption Status:  Hourly; Non-Exempt

General Summary:
Responsibilities include, but are not limited to, assisting with set-ups, clean-ups, and general catering facilitation for the Resch Complex.

Job Duties:

- Demonstrates and embodies the PMI Entertainment Group Culture and Customer Service values.

- Responsible for assisting in the coordination, correct set-up, and implementation of catering events.

- Ensure high-quality food products are delivered and served to patrons in a professional and timely manner.

- Responsible for following state and local health laws pertaining to the storage, handling, preparation and dispensing of food and beverages.

- Maintains proper image and generates positive rapport with patrons and staff.

- Make sure all transactions are carried out in accordance with Company guidelines.

Qualifications

Knowledge, Skills and Abilities Required:

- Requires a level of general education normally acquired in high school to interact in a professional manner with patrons and employees.

- Approximately three to six months’ previous food and beverage experience to gain an understanding of food preparation, sales, and customer service.

- Analytical skills needed to process cash and charge credit card orders.

- Interpersonal skills necessary to maintain positive customer relations with clients when gathering and exchanging information.

- Must be able to deal with patrons in a tactful and discretionary manner.

- Ability to be enthusiastic and responsive to customer needs and portrays a positive image of the Company.

- Ability to work effectively both independently and as part of a team.

- Basic computer skills and comfort using technology in a fast-paced work environment.

- Must be willing and able to learn technology and software specific to the role.

- Must be willing to obtain bartending license.

Other Expectations:

- Requires prolong standing for possibly an entire shift.

- Requires normal range of hearing to communicate with patrons and employees.

- Requires range of vision correctable to 20/20 to read numbers.

- Must be able to regularly climb steps.

- Ability to handle occasionally high stress work levels when dealing with clients.

- Ability to lift 50 pounds.

- Must be able to add, subtract, multiply, and divide whole numbers.

- Ability to give, receive, and analyze information.

- Must understand people and be able to communicate effectively with them.

- Requires public contact and excellent interpersonal skills. Frequent exposure to crowds.

- Required to work days, evenings, weekends, and holidays as dictated by event schedule.

PMI Entertainment Group is an Affirmative Action, Equal Opportunity Employer