Integrated Data Analyst

Department:
Flight Operations

Our Company Promise

We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.

Job Description:

Job Summary

The Integrated Data Analyst supports the IDCAT Team by serving as the subject matter expert for Integrated Data Collection and Analysis Tool (IDCAT) analyses and Advanced Qualification Program (AQP) training data. They’ll analyze Flight Safety data, identify trends, and provide actionable recommendations that support operational decision‑making and continuous improvement across Flight Operations. They’ll partner with Flight Ops Safety and the Data Integration Group (DIG) to support analytical needs, ensure data quality, and deliver meaningful insights from key safety programs. The Integrated Data Analyst leverages strong analytical, communication, and problem‑solving skills to maintain application reliability, support users, and enhance the effectiveness of Flight Training and Flight Safety initiatives.

Additional Details:

- The culture of Southwest Airlines means we value the camaraderie, collaboration, and innovation that occurs when we come together and interact face-to-face at our vibrant Corporate Campus. Due to the nature of this role, you would be required to work from our Dallas, TX headquarters facility during business hours.

- U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available.

We’re committed to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristics.

Responsibilities

- Ensure the timely and correct submission of the monthly FAA reports
- Administer all aspects of the IDCAT application to include user support and feedback monitoring for Flight Instructors/Evaluators during observation data entry into IDCAT
- Support all Integrated Data Collection and Analysis Tool (IDCAT) application related administrative duties including accounts, new classes support etc.
- Download Tableau data to the Southwest Airlines server and populate current dashboards
- Analyze, create and visualize data in Tableau workbooks/dashboards
- Categorize and group Instructor/Evaluator measured items and comments for analysis
- Support IDCAT observation form design and generate/create data collection forms within the application
- Perform daily training data analyses as defined in AC 120-54a and identify gaps of effectiveness in current Flight Ops Training and represent Flight Ops Safety in resolution discussions
- Assist in, and provide analysis support for the quarterly data review of the Data Integration group (DIG) and AQP. Execute and deliver data requests as needed to support the Flight Ops Training (AQP) staff
- Execute IDCAT Inter Rater Reliability data analysis and facilitate IDCAT academic content
- May perform other job duties as directed by Employee's Leaders

Knowledge, Skills, and Abilities

- Intermediate analytical skills with the ability to collect, organize, analyze, and disseminate information with attention to detail and accuracy
- Broad knowledge of database management, analysis of large and complex databases, and data visualization skills required (Tableau, Alteryx etc.)
- Knowledge of integrating qualitative and quantitative datasets
- Intermediate knowledge of statistics and math concepts. Must be detail oriented and have strong research skills
- Knowledge of commercial airline operations and proficient in building trust with all levels of Employees
- Skilled in Microsoft Office Suite; experience in developing presentations and must possess strong writing, speaking and presentation skills
- Excellent partnering, communication, and negotiation skills in working with other Teams and Departments
- Ability to resolve complex problem and perform job duties with minimal supervision
- Ability to adjust to a variety of situations and adopt new approaches and methodologies if necessary in order to effectively meet business objectives
- Ability to be energetic, self-motivated, possess a strong work ethic, and commitment to excellence

Education

- Required: High School Diploma or GED
- Required: Bachelor's Degree

Experience

- Intermediate level experience, fully functioning broad knowledge in: Data analysis and visualization, project management
- Tableau data visualization
- Complex dataset analysis

- Preferred: Experience supporting or analyzing data for an FAA-regulated Advanced Qualification Program (AQP)
- Preferred: Experience analyzing flight training data within an airline, aviation, or flight operations environment
- Preferred: Experience presenting analytical findings, dashboards, or business insights to senior leadership or executive stakeholders
- Preferred: Flight training experience, including a Private Pilot License (PPL), student pilot training, or equivalent aviation training
- Preferred: Experience working with aviation safety programs such as ASAP, FOQA, LOSA, or Safety Management Systems (SMS)

Licensing/Certification

- N/A

Physical Abilities

- Ability to perform work duties from [limited space work station/desk/office area] for extended periods of time
- Ability to communicate and interact with others in the English language to meet the demands of the job
- Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job

Other Qualifications

- Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines
- Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986
- Must be at least 18 years of age
- Must be able to comply with Company attendance standards as described in established guidelines
- Must meet confidentiality expectations as to confidential, proprietary, and sensitive Company information
- May require extended work hours per Leader's request
- Some business travel based on Company needs

Pay & Benefits

Competitive market salary from $81,200 per year to $90,200 per year* depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the company.

Benefits you’ll love:

- Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)

- Southwest will help fund your 401(k) retirement savings with Company contributions up to 9.3% of your eligible earnings**

- Potential for annual ProfitSharing contribution in the Southwest Retirement Savings Plan- when Southwest profits, you profit***

- Competitive health insurance for you and your eligible dependents (including pets)

- Southwest offers health plan coverage options that start from the very first day of employment. You will have 30 days to select and enroll in your health plan with coverage retroactively available to your first day of employment.

- Explore more Benefits you’ll love:  https://careers.southwestair.com/benefits

*Pay amount does not guarantee employment for any particular period of time.

**401(k) match contributions are subject to Retirement Savings Plan vesting schedule and applicable IRS limits

***ProfitSharing contributions are subject to Retirement Savings Plan vesting schedule and are made at the discretion of the Company

Southwest Airlines is an Equal Opportunity Employer.
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