Service Advisor

Service Advisor

Main North Nissan & Chery is one of Adelaide’s best known, iconic automotive dealerships. As part of Eagers Automotive Ltd (one of Australia’s largest publicly listed Automotive retailers) this role is an excellent opportunity for an enthusiastic people person to join the team at this high-volume dealership.

This is an ideal opportunity for someone who loves making people happy, is a natural problem-solver and wants to be part of a big, vibrant team.

The Opportunity

The industry term “service advisor” can be a bit misleading. Its more like Mission Control – You’ll be in control of making sure our customers have the best experience possible, from drop off to pick-up of their car. It needs great communication, good computer skills and an ability to problem-solve under pressure.

The exciting thing is that this role really makes a difference. You may not know everything about cars, but your ability to follow a process, think on your feet and be a great communicator is the key to making our vehicle service customers truly happy!

Mostly, you’ll be required to ensure our customers are taken care of by:

- Welcoming customers and checking in their vehicles

- Liaising with the customer about any work that needs to be done

- Making sure their vehicle is ready on time and explaining the work carried out

- Arranging future service bookings

The role would be ideally suited to someone who:

- Has a history of providing great customer service, like in retail or hospitality

- Or has been working in a service department now looking for a step up

- Is career minded, looking to take on a bigger and more rewarding challenge

- Loves to work in a fast paced, team environment

What we offer is a supportive work environment, continuous training and personal development, industry leading pay (including the ability to earn extra commission) and a long term career you can be genuinely proud of.

Eagers Automotive is an Equal Opportunity Employer that encourages applicants of all backgrounds to apply.  Only successful applicants will be contacted.