Assistant Store Manager (M/W) - Full-Time - Amsterdam

COMPANY DESCRIPTION:

Influenced by Monaco and the South of France, APM Monaco is a contemporary and endearing fashion jewellery brand with a touch of Monegasque elegance.

Named after its founder Ariane Prette, APM Monaco was created in 1982. In 2012, the Prette family decided to focus on silver jewellery with a cutting-edge design, while continuing to perpetuate Ariane's legacy.

With over 400 points of sale already, APM Monaco is continuing to expand and has many plans to open new stores around the world.

We are looking for a full-time Assistant Store Manager to support our team in Amsterdam !

Sales

● Actively contributing to achieving revenue targets, in support of the Store Manager

● Analysing sales reports to identify business needs and propose corrective actions

● Contributing to setting individual targets for sales advisors

● Relaying KPIs to the team and supporting them daily to improve performance

● Liaising with the marketing team on the ground

● Monitoring the competitive landscape and staying aware of competitor performance and market trends

Customer Service

● Ensuring day-to-day quality of service delivered in the boutique

● Ensuring the team maintains regular, quality contact with clients

● Handling first-level customer complaints

Operations

● Contributing to the general upkeep and overall presentation of the boutique

● Monitoring compliance with payment procedures

● Tracking the boutique's expenses alongside the Store Manager

● Contributing to the team's scheduling

● Managing day-to-day inventory and ensuring the team makes proper use of the POS

● Relaying communication between the boutique, other departments and other points of sale

Visual Merchandising

● Applying and upholding merchandising guidelines on a daily basis

● Ensuring the boutique meets presentation standards at all times

● Liaising with logistics and marketing on the boutique's assortment

● Immediately flagging any defective product found in the boutique

● Reporting restocking needs

Human Resources

● Taking part in recruitment, onboarding and training for the team

● Supporting performance evaluations for the team and providing regular feedback

● Supporting the Store Manager on day-to-day HR matters

● Embodying the brand's image and professional standards on a daily basis

Requirements

Candidate Profile

● You love APM Monaco!

● You have solid experience as a Supervisor, with the ambition to move into full store management

● You have experience in luxury/fashion retail, with a solid grasp of visual merchandising fundamentals

● You know how to analyse sales reports and suggest relevant adjustments

● You are known for your organisational skills and interpersonal ease

● You are fluent in English

● You are agile and know how to show flexibility when needed