About this role
COMPANY DESCRIPTION:
Influenced by Monaco and the South of France, APM Monaco is a contemporary and endearing fashion jewellery brand with a touch of Monegasque elegance.
Named after its founder Ariane Prette, APM Monaco was created in 1982. In 2012, the Prette family decided to focus on silver jewellery with a cutting-edge design, while continuing to perpetuate Ariane's legacy.
With over 400 points of sale already, APM Monaco is continuing to expand and has many plans to open new stores around the world.
We are looking for a part-time Sales Advisor to support our team at Westfield in London !
Sales
● Welcome, advise and build a trusted relationship with each customer to provide a unique shopping experience
● Actively contribute to achieving the boutique’s sales targets
● Demonstrate strong knowledge of APM products to showcase the brand’s story and unique character to customers
● Build customer loyalty by providing personalised after-sales follow-up
Customer Service
● Ensure an impeccable level of customer service at every interaction
● Handle customer enquiries and initial complaints professionally
Operations & Visual Merchandising
● Contribute to maintaining the boutique to a high standard: cleanliness, organisation and replenishment
● Support visual merchandising in line with brand guidelines
● Assist with stock management and inventory
● Follow payment and POS procedures
Requirements
Profile
● You love APM Monaco!
● You are passionate about sales
● You have a strong sense of customer service and excellent interpersonal skills
● Previous boutique experience (luxury or fashion retail) is a real plus
● You are organised, dynamic and eager to learn
● You are adaptable and able to demonstrate flexibility when needed.