About this role
Job Purpose
- Provide complete and confidential service including time management, group wide administrative duties and being first point of contact interface with visitor/callers for the department.
Key Job Accountabilities - I
- Act as first point of contact for both internal and external visitors wishing to contact the senior level manager.
- Provide complete secretarial service for the senior level manager, routing callers and correspondence and drafting, finalising replies under direction.
- Coordinate and facilitate the reception and logistical arrangements for visiting VIPs, ensuring sensitivity to cultural aspects.
- Provide a time management /diary service for senior level manager.
- Maintain, organise, analyse, update, and retrieve data from SAP, Access, appropriate data files and update records accordingly in SAP and/or other corporate systems.
Key Job Accountabilities - II
- Identify and deal with problems and issues that arise to ensure the smooth running of the office and department.
- Prepare memos/documentation, including workflows for the senior level manager.
- Support travel arrangements in a time-effective way, including arranging complex itineraries/venues, ensuring most effective use of time.
- Maintain records/files, replenish stationery, and arrange servicing of office equipment.
Qualifications
- Secretarial Diploma.
Knowledge and/or Experience - I
- 7 years’ of experience with a recognised organisation.