About this role
ALOHAS is more than a fashion brand : it’s a responsible shopping experience and an opportunity to take part in the fight against overproduction in the fashion industry.
Working at ALOHAS means being part of the innovation and growth of a Spanish start-up with a young, creative, and proactive team, where communication flows and energy levels are high. It’s a demanding environment, but extremely rewarding, and we take pride in learning from one another and strive to make sustainability a way of life beyond the workplace.
We’re passionate about what we do, and that passion shines through in our work.
THE ROLE
We are looking for a dynamic and experienced Store Manager in Melbourne to lead our retail team and drive the commercial performance of our first ever store in Australia! You will be responsible for achieving results, developing talent, delivering a premium customer experience, and bringing the ALOHAS brand to life through daily operations and leadership.
YOUR MISSION
Lead the business
- Own sales, KPIs and store profitability.
- Read the numbers, spot what's holding the store back, and build action plans to unlock it.
- Work with HQ on strategy, reporting and retail priorities.
- Keep operations and service at the standard ALOHAS stands for.
Build and lead your team
- Lead from the shop floor: set clear goals and show how it's done.
- Train, coach and give regular feedback. Keep good people.
- Build a team culture around our values: responsibility, agility and proactivity.
Create a client experience worth coming back for
- Make every interaction personal and consistently excellent.
- Use our clienteling tool to build lasting relationships and loyalty.
- Tell the ALOHAS story in store: our values, our products, our sustainability mission.
- Guide clients across every channel, from purchase to delivery and after-sales.
Run a tight store
- Oversee stock, visual merchandising and in-store animations.
- Report on store, product and client performance to support decisions.
- Keep the store organized, visually sharp and efficient.
- Contribute content for our social teams when needed: photos, videos, store visuals.
Be ALOHAS's retail voice in Australia
- Share feedback and ideas that shape our retail strategy.
- Represent the brand as an ambassador and a driver of innovation in your market.
You'll be a great fit if you have
- 3–5 years' experience as a Store Manager in premium or fashion retail
- Strong leadership skills and a track record of developing people
- Strategic vision and the ability to turn data into action
- Excellent communication, problem-solving and decision-making
- Proven experience with sales techniques, KPIs and customer service
- Familiarity with CRM and clienteling strategies
- Fluent English (other languages are a plus)
- A hands-on, agile, collaborative mindset, and a real interest in product, people and retail innovation
What we offer
- Freedom, responsibility and trust. Autonomy, accountability and mutual respect.
- Staff discounts. For you, and for your family and friends.
- Room to grow. Constructive feedback, ongoing learning and support for your professional journey.
- A company with values. We live sustainability, and we support work-life balance, parenthood, gender equality and diversity.
Want to open the first ALOHAS in Australia? Apply below.
About ALOHAS
Want to know more? Video presentation
Apply: careers.alohas.com
Website: alohas.com · Instagram: @alohas
