About this role
Brightstar is an innovative, forward-thinking global leader in lottery that builds on our renowned expertise in delivering secure technology and producing reliable, comprehensive solutions for our customers. As a premier pure play global lottery company, our best-in-class lottery operations, retail and digital solutions, and award-winning lottery games enable our customers to achieve their goals, fulfill player needs and distribute meaningful benefits to communities. Brightstar has a well-established local presence and is a trusted partner to governments and regulators around the world, creating value by adhering to the highest standards of service, integrity, and responsibility. Brightstar has approximately 6,000 employees. For more information, please visit www.brightstarlottery.com .Global Leader in Lottery Solutions | Brightstar LotteryDiscover Brightstar Lottery, the global leader in lottery innovation. Safe, secure, and engaging solutions that benefit communities and meet player needs.
Responsibilities
- Manage inventory of instant tickets by analyzing individual retailer sales histories as well as monitoring overall instant ticket field inventories to maximize the products’ sale potential.
- Assist sales and field staff to customize retailer instant ticket inventories by analyzing weekly sales reports and other department production reports.
- Review and processes incoming ticket orders from sales representatives.
- Monitor and track order levels to resolve retailer issues where sales and company costs might be affected.
- May also be involved in administrative related activities.
- Answer inbound retailer phone calls
Qualifications
Minimum Education:
- High School Diploma
- Associates Degree preferred.
Years of Experience:
- 2 years of work experience preferably in a customer service role
Other
- Proficiency in Microsoft Office Applications
- Professional phone etiquette
Success Profile
• Leading Complexity
• Leading People
• Leading the Business
• Leading Self
#LI-NA1 #US-ONSITE
At Brightstar, we consider a wide range of factors in determining compensation, including background, skills, experience, and work location. These factors can cause your compensation to vary. The estimated starting compensation range for this role is $13.99/hr – $23.80/hr. The actual pay offered may be higher or lower. The Company complies with all local pay requirements and collective bargaining agreements, where applicable.
Base pay is one part of our Total Rewards program. Non-exempt roles are eligible for irregular discretionary bonuses. In addition, we offer employees a 401(k) Savings Plan with Company contributions, health, dental, and vision insurance, life, accident, and disability insurance, tuition reimbursement, paid time off, wellness programs, identity theft insurance, and participation in our Employee Referral Bonus Program, which rewards eligible employees for helping bring great talent to Brightstar. For details on referral bonus eligibility and program guidelines, visit our Employee Referral Bonus Program Policy . Note: programs are subject to eligibility requirements.
Immigration sponsorship is not available for this role.
All Brightstar employees have a role in information security. Annual training will be assigned and required as appropriate.