About this role
The Integrated Product Support (IPS) Manager is a critical member of the OTECH Support Services Core Team and provides functional leadership and strategic direction for OTECH's Integrated Product Support organization. The IPS Manager is responsible for developing, implementing, and continuously improving the people, processes, tools, and capabilities required to support OTECH programs throughout the system lifecycle.
The IPS Manager oversees and integrates applicable IPS functions including Product Support Management, Logistics Engineering, Configuration and Data Management, Technical Writing, Material Planning and Logistics Support, Supply Support, Warehousing and Material Control, and Government Property Management. The IPS Manager partners with Program Management, Engineering, Manufacturing/Operations, Supply Chain, Quality, Contracts, Finance, Security, Business Systems, and other functional organizations to ensure IPS requirements are appropriately planned, resourced, executed, measured, and improved.
This position provides functional oversight of IPS personnel supporting multiple programs and is accountable for workforce planning, organizational capability, process governance, compliance, performance management, and continuous improvement. The IPS Manager serves as a subject matter leader for product support and sustainment and helps ensure OTECH solutions are supportable, maintainable, configurable, compliant, and effectively sustained throughout their lifecycle. This is a hybrid position located in Hanover, MD.
REQUIRED
- Bachelor’s degree in management, Supply Chain, technical discipline, or related field. Equivalent experience may be considered in lieu of a degree.
- Minimum of 8 years of progressively responsible experience in Integrated Product Support, logistics, sustainment, engineering support, supply chain, operations, or a related discipline, including demonstrated leadership and/or management experience.
- Demonstrated understanding of Integrated Product Support principles and their application across the system/product lifecycle.
- Demonstrated experience leading multidisciplinary teams and managing resources in a matrixed program environment.
- Experience supporting U.S. Government and/or Department of Defense programs and working within contractual, customer, and regulatory requirements.
- Demonstrated experience developing and improving organizational processes, procedures, metrics, and management controls.
- Ability to assess resource requirements, establish priorities, manage competing program demands, and communicate execution risks to senior leadership.
- Strong business-system and data literacy, including experience using ERP and related enterprise systems to support operational performance, workflow execution, and data integrity.
- Excellent presentation, written, oral, interpersonal, decision-making, problem-solving, time-management, and conflict-management skills.
- Ability to work independently, manage multiple priorities, and meet deadlines in a dynamic program environment.
- Must be able to obtain security clearance.
DESIRED
- Master’s degree in management, Supply Chain, technical discipline, or related field. Equivalent experience may be considered in lieu of a degree.
- Experience in one or more IPS disciplines such as Product Support Management, Logistics Engineering, Reliability/Maintainability, provisioning and sparing, configuration/data management, technical publications, material planning, supply support, Government Property Management, or sustainment
- •Experience with Government Property requirements and contractor property-management processes.
- Experience with logistics product data, provisioning, maintenance planning, technical data, and/or lifecycle sustainment tools and processes.
- TS/SCI clearance and Counterintelligence (CI) polygraph.
We offer a comprehensive and competitive benefits package. Employee benefits vary by role, however, may include Health and Wellness, Mental Health, Retirement Savings, Life and Disability, Paid Maternity and Parental Leave, Paid Time Off, Tuition Reimbursement, and an Employee Assistance Program.
Compensation $138,300.00 - $207,500.00