About this role
About Us
At Komatsu Australia you’ll be part of an inclusive culture where all our people thrive, reflected in our purpose: creating value together . We encourage people with diverse backgrounds to apply for this role.
The Opportunity
Komatsu is a global OEM and leading provider of mining and construction equipment, with more than 100 years of industry experience and around 3,500 employees across Australia and New Zealand.
We’re looking for a Service Administrator to join our Mt Thorley branch, providing essential administrative and customer support to the Service Department. This is a varied role where you’ll work closely with the Service Manager and wider branch team to keep service administration running efficiently and customers supported.
What You’ll Be Doing:
You’ll play an important role in supporting the day-to-day administration of the Service Department, including:
- Processing service invoices accurately and following up outstanding purchase orders.
- Monitoring Work in Progress (WIP) and supporting timely invoicing of completed jobs.
- Entering and maintaining accurate information across business systems.
- Preparing payroll information and supporting warranty administration and factory claims.
- Managing service-related cash sales and reconciliations.
- Providing professional customer service to internal and external customers.
- Coordinating vehicle servicing and repairs, along with general branch administration.
- Identifying opportunities to improve administrative processes and efficiency
Role Located: Mount Thorley, NSW
Roster: Monday to Friday / 7:00am to 3:00pm or 8:00am to 4:00pm
What We’re Looking For
We’re looking for someone who is organised, customer-focused and confident managing a range of administrative responsibilities in a busy branch environment.
You’ll bring:
- Previous experience in an administration or business support role.
- Strong written and verbal communication skills.
- Intermediate Microsoft Office skills, particularly Word, Excel and PowerPoint.
- Basic accounting knowledge and strong attention to detail.
- Good problem-solving skills and the ability to manage competing priorities.
- Experience using business systems; SAP and Dynamics AX experience would be advantageous.
Why work for us!
Komatsu benefits:
- Families Policy: 16 weeks of paid primary carer parental leave, 4 weeks of secondary carer leave, plus many more family friendly benefits.
- Financial: Income Protection Insurance and Death & Diability Insurance provided through our company superannuation fund ; Novated Leasing options available.
- Career: Recognition, awards, flexibility, further education studies and internal career development.
- Health: Corporate discount with Bupa, Total Wellbeing Solution with CU Health
- Travel: Discounts with Avis, Qantas, Crown, IHG and travel agents.
- Yearly Bonus: Potential to receive a yearly bonus.
- Referral Program: $3000 referral payment for referring a successful new employee to Komatsu.
Ready to get started? Simply hit the apply now button!
Komatsu offers a zero-harm culture in the workplace and competitive remuneration package. We employ people with different skills, abilities, cultural backgrounds, experiences, preferences, ethnicities and from different generations. Komatsu is committed to a workplace where women can thrive.