Area Manager

NovartisTaipei, TaiwanOn-siteFull-timeMid level, 2–5 yearsListed 1 hour ago

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About this role

Job Description Summary
Area Manager, North
Location : Taipei

#LI-On-site

We are looking for an experienced, inspiring people leader to join us as Area Manager. In this role, you will lead, coach, and develop a high-performing field sales team, translate brand and therapeutic area strategy into strong local execution, and deliver agreed commercial objectives across your geography. You will champion customer-centric engagement, disciplined execution, and the highest standards of integrity and compliance.

Ready to make a difference? Join us and help reimagine medicine by building an empowered sales team, strengthening customer partnerships, and delivering greater impact for patients.

Job Description

Major accountabilities:

- Deliver sales, market share, and profitability objectives by identifying local opportunities and risks and using data, analytics, and competitor insights to prioritize action and support forecasting.
- Lead, coach, and develop a team of Sales Representatives, creating a high-performance culture built on clear objectives, accountability, structured coaching, and development planning.
- Conduct regular field coaching, joint customer visits, and feedback sessions, with appropriate documentation and alignment to International Commercialization Excellence standards, KPIs, and targets.
- Use field effectiveness assessment to create targeted capability-building plans in partnership with Execution Excellence.
- Lead the adoption of new commercialization models, technology, processes, and ways of working, ensuring consistent execution across the team.
- Drive effective customer segmentation, value-based tiering, call-plan adherence, personalized omnichannel engagement, tailored content use, and timely CRM documentation.
- Build strong partnerships with key customers and stakeholders and enable effective cross-functional collaboration to maximize patient and business impact.
- Contribute to call-plan handshake meetings and share actionable insights on customer needs, market dynamics, competitor activity, and field best practices.
- Analyze territory performance, align team priorities, and turn field insights into meaningful recommendations for the Brand Team.

Requirements:

- At least 5 years of sales experience in healthcare, pharmaceuticals, or a related industry, including people-management experience.
- Demonstrated success in leading high-performing teams within a pharmaceutical company.
- Knowledge of oncology or specialty portfolios is preferred.
- Ability to manage a diverse portfolio and prioritize resources effectively.
- Strong leadership skills, with the ability to unite teams and lead through change.
- Sound understanding of the evolving dynamics of the pharmaceutical industry.

Skills Desired
Change Management, Coaching, Collaboration, Commercial Excellence, Complexity Management, Leadership, Mentorship, Professional Ethics