About this role
Operations is responsible for
supporting the various trading, investment and reporting activities of the
firm. The core mission of the Operations group is to establish scalable
investment workflows, ensure a controlled operating environment and deliver
high-quality client service to both internal and external business
relationships. In addition to supporting primary investment related activities,
the groups assist in design and implementation of firm-wide projects,
operational due diligence, counterparty management and client-related activities.
Middle Office is an Operations
team that sits between front and back office teams. The team consists of four
groups - Asset Servicing, Portfolio Management Operations, Trading Operations
and Treasury Operations.
Trading Operations oversees the full breadth of firm wide trade settlements by leveraging
scalable, straight through processes in order to ensure a seamless transition
of a trade through its complete lifecycle from trade matching and
reconciliation, to allocation and delivery and finally, funding and settlement.
General Responsibilities (Middle Office):
- Properly communicate with onshore counterparts, custodians, brokers, and administrators to query, escalate and resolve issues pertaining to the processes and deliverables assigned.
- Expected to expand their skills and knowledge thru cross-training and may be assigned to support and handle daily tasks from other teams within Middle Office space.
- Identify opportunities for process efficiencies through streamlining and automation projects by collaborating with other team members.
- All members should be aware and able to perform the standard procedure of a proper hand off, both offshore and onshore.
- Ensure timely update and completeness of process documentation.
- Able to take on additional responsibilities as the group expands
- Any related process as required by both onshore and offshore teams.
Equities Operations
- Ensure that all failed trades are addressed through proper monitoring of Failstation.
- Investigate and resolve daily trade settlement issues from DTCC applications (Workstation and CTM) and Liquidity Book.
- Investigate and resolve all unmatched and mismatched trades from Traiana system and Threeway Breaks.
- Manage and respond to all email inquiries related to pre-matching, fail trades, trade discrepancies (Pre and Post settlements).
- Monitor IRS trades in Markitwire.
Requirements
Qualification:
1. The candidate should have a
basic understanding of the Capital Markets and general fund accounting
principles.
2. Excellent database knowledge preferred in Excel, SQL,
or VBA.
3. Possess strong communication and client service
skills
4. Can work with minimal supervision
and deliver high quality output
5. With multi-tasking skills and ability to prioritize
tasks effectively
6. Must be proactive, motivated, detail-oriented,
a team player and knows how to work with Service Level Agreements (SLA) and
metrics.
7. Must be fit to rotate multiple shifts
as scheduled by supervisor.
8. Comfortable working in rapidly changing, team-based
work environment
Education and
Experience
1. Candidate must possess at least a Bachelor's/College
Degree in Financial Management, Economics, Accounting or other related business
course.
2. At least 2-year experience from a multinational
company or an investment management-related work would be an advantage.