Coordinator / Senior Coordinator, Scheduling

Hapag-LloydSingaporeHybridFull-timeSenior, 5–8 yearsListed 12 hours ago

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About this role

Ensure FIS / FIS3 schedule information is accurate, timely, and reliable to support operational execution, commercial visibility, and customer reliability.

Support FIS3 adoption, process streamlining, and practical automation or semi-automation to reduce manual handling and enable proactive schedule monitoring.

- Diploma or Degree in Marine Studies, Logistics, Supply Chain, Maritime Business, Information Systems, or related field, with 3–5 years of relevant experience; equivalent working experience may be considered.
- Experience in vessel operations, scheduling, marine operations, or related functions.
- Knowledge of FIS / FIS3 scheduling processes, or ability to learn system workflows quickly.
- Good understanding of schedule data, voyage structures, vessel particulars, RVT, DP voyages, ETA, ETB and ETD logic.
- Proficient in Microsoft Office, especially Excel.
- Basic to intermediate automation literacy, such as Excel VBA, Python, Power Query, Power Automate, SQL, or equivalent tools.
- Able to understand process logic, data validation rules, exception handling, and simple automation concepts.
- Strong attention to detail, structured working style, and clear stakeholder communication.

Advantageous:

- Experience in process improvement, workflow documentation, user acceptance testing, reporting automation, dashboarding, or data validation.
- Experience working with IT, process owners, or system teams to translate operational needs into system or automation improvements.

Key Competencies:

- Accuracy with data discipline
- System learning agility
- Automation and digitalisation mindset
- Operational ownership
- Proactive problem identification
- Process improvement mindset
- Stakeholder coordination
- Ability to work independently