About this role
Talley Eye Institute is seeking an enthusiastic Patient Service Specialist to join our group. The Patient Service Specialist manages efficient patient flow through arrival to departure; performs various clerical duties; interfaces with clinic personnel, patients/visitors, and fellow employees to ensure positive relationships. Day-to-day activities include, but are not limited to, all the essential functions listed below:
Essential Functions
• Professionally assist with patient check in by greeting patients with a welcoming smile, verifying insurance, collecting copays, and updating appropriate paperwork
• Professionally assist with patient check out by scheduling appointments and scanning documents into the electronic medical record.
• Must have excellent organizational, verbal and written communication skills.
• Must be able to perform mathematical decisions regarding money exchange between patients and practice.
• Must have the ability to perform well in a fast paced, high patient volume medical practice and multi-task as needed.
• Protects patients' rights by maintaining confidentiality of personal and financial information.
Essential Skills and Abilities:
• Strong communication and interpersonal skills
• Empathetic personality with concern for patients' needs
• Strong organization with attention to detail
• Ability to work as a team member
• Demonstrated computer literacy
• Ability to travel to satellite offices as scheduled
• Maintain a professional appearance
• Medical office experience preferred
Benefits:
• On the Job training
• PTO day 1 of employment
• Health Benefits
• 401K
Salary is commensurate with experience