Administrator

- Bows and Arrows Group
- Address: Ipswich, Suffolk IP2 0HH
- Salary: £13.62 per hour
- Hours: 21 – 24 hours per week, Part Time
- Contract: Permanent, required as soon as possible
- Reference: 0965

Bows and Arrows Group have an exciting opportunity for an experienced Administrator to join our friendly team on a part-time, permanent basis, working 21-24 hours per week.

You will support families and nursery teams with a range of administrative tasks associated with children attending our seven Bows and Arrows nurseries. Based at Brightspace on Hadleigh Road and reporting to the Nursery Support Co-ordinator, you will play an important role in ensuring excellent service for our families.

Your responsibilities will include:

- managing nursery enquiries, from initial telephone call or email through to a child's start date
- administering changes to nursery bookings
- producing invoices for children's ad hoc care
- processing termly childcare funding claims
- providing high-quality customer service to parents and carers
- supporting the day-to-day administration of our nursery services.

About you

We are looking for someone who is:

- highly organised with excellent attention to detail
- a clear and confident communicator
- comfortable speaking with parents and carers on the telephone
- able to manage a varied workload effectively
- experienced in an administrative role.

You will also hold a GCSE English and Maths at Grade C/5 or above (or equivalent)

Please note: You will need access to your own transport, as occasional visits to nursery sites will be required.

About Bows and Arrows

Bows and Arrows is a registered charity operating seven-day nurseries across Ipswich. Most of our nurseries have recently been graded Outstanding by Ofsted. Families choose our settings because of our reputation for high-quality childcare and our dedicated, professional teams.

We can offer you:

- Annual leave entitlement that increases with length of service
- Company sick pay scheme
- Employee Assistance Programme
- Childcare discount
- Friendly and supportive working environment
- Safeguarding

How to apply

Please contact us by emailing [email protected] to apply.

Closing date: 1pm, 19 October 2026

Bows and Arrows are committed to safeguarding and promoting the welfare of children. We expect all staff to make this commitment. The successful candidate will be subject to an Enhanced DBS check and satisfactory pre-employment checks.