Inside Sales/ Customer Service Representative

SunSourceAbilene, TexasOn-siteFull-timeMid level, 2–5 yearsListed 6 hours ago

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About this role

McCarty Equipment, a SunSource company, is a highly recognized value-added distributer and fabricator of hose. With 17 locations across North America, we provide a wide range of hose, valves, gaskets, fittings and tools. We have the capability to provide support for all your industrial and MRO needs with a vast array of tools, hand tools, fasteners, consumables, and a factory authorized tool repair facility. Check us out! www.mccartyequipment.com

Essential Functions:

- Sell industrial hose, gasket and piping products and maintain customer accounts

- Take orders on the phone and over the internet

- Enter orders and product quotes into the computer system

- Emphasize salable features, quotes prices and credit terms and prepares sales orders for orders obtained

- Estimate delivery dates based on knowledge of production and delivery schedules and inventory

- Prepares reports of business transactions in company database

- Works with account managers to keep account activities up to date

- Investigates and resolves customer problems with deliveries

- Conduct technical research and work with customers to bring to market viable solutions

- Interpret customer drawings, specifications, solid models and engineering data to then translate into an assembly bill of materials, price and quote from available information, then make fabrication drawings

- Establish component part numbers, set up assembly parts, enter orders, purchase components, create drawings/die files for all branches, and schedule projects with production

- Follow orders through the process from door to door, solving any problems along the way

- Manage all files including purchase orders, drawings, specifications and models

- This position is onsite and does not offer a remote work arrangement

Experience, Education and Skills:

- Education: High school diploma or equivalent. Associates degree or higher is preferred.

- Industry Knowledge: Must possess good working knowledge of engineering principals, solid modeling, welding and fabrication. Knowledge of industrial hose, gasket and piping required. Must be able to successfully function in a fast paced, high volume environment.

- Tech Skills: Microsoft Office tools such as Word, Excel, Solid works, etc.

We offer:

- Medical/ Dental/ Vision/ 401k

- Paid Vacation and Holidays

- Tuition reimbursement and ongoing development opportunities

- A supportive, team-focused environment

- Stability in a well-established company

Equal Opportunity Employer, including disability and protected veteran status.  If you are an individual with a disability and require an accommodation to complete the application process, please contact [email protected] to request reasonable accommodation. Only requests for accommodation in the application process will be returned from this email address.  This employer uses E-Verify. Please click here for additional information. (For Illinois E-Verify information click here, aquí).   
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