About this role
At Rapido Solutions Group , we connect fast-growing U.S. companies with top global talent. From Guadalajara and León , we create career opportunities that bridge Mexico and the U.S. logistics industry.
We value diversity, joy, and passion , fostering a dynamic workplace where people grow both personally and professionally. Our goal is to be the best place to work , offering wellbeing programs, social initiatives, and real career growth.
📍 Location: Guadalajara
🕒 Schedule: Monday to Friday 07:00-16:00
🎁 Additional Benefits:
- $1,000 MXN grocery vouchers
- $500 MXN punctuality bonus
- 4% saving fund
🌐 English Level: B2 Intermediate
Job Summary:
The Payroll Representative is responsible for supporting payroll operations by accurately entering and processing employee timesheets, assisting with payroll-related inquiries, and providing excellent customer service to internal and external stakeholders. This role requires strong attention to detail, organizational skills, and the ability to work efficiently in a fast-paced environment.
Key Responsibilities:
• Accurately enter and review employee timesheets in Timekeeping System
• Verify timesheet data for completeness and resolve discrepancies as needed
• Assist in basic payroll processing tasks to ensure timely and accurate payroll cycles
• Respond to employee and client inquiries regarding timesheets, pay, and payroll issues
• Provide high-quality customer service via email
• Maintain payroll records and ensure confidentiality of sensitive information
• Collaborate with internal teams to resolve payroll-related issues
• Generate and update reports using Excel as needed
• Support audits and compliance efforts related to payroll processes
Qualifications :
• High school diploma or equivalent required
• Previous experience in payroll, data entry, or administrative support is a plus
• Familiarity with Bullhorn Timekeeping System or similar platforms preferred
• Basic knowledge of payroll processes and regulations
• Proficiency in Microsoft Excel (data entry, basic formulas, spreadsheets)
• Strong attention to detail and accuracy
• Excellent communication and customer service skills
• Ability to manage multiple tasks and meet deadlines