About this role
Overview
Business Purpose & Value Contribution
The Bluebeam Solution Architect is a commercially driven technical expert who supports Bluebeam Sales in growing revenue and margin through pre-sales engagements and paid consulting services. This role ensures successful delivery of BIM and cloud solutions, contributes to product innovation, and drives customer satisfaction through strategic planning, technical leadership, and continuous improvement.
Pre-Sales Engagement & Solution Design
- Lead workflow discovery and business process review workshops to identify opportunities that drive revenue and solution adoption.
- Build and present proposals for software and services, ensuring alignment with customer needs and maximizing win rates.
- Deliver technical presentations and product demos, shaping pre-sales methodology and technical positioning across regions.
Consulting & Project Delivery
- Manage project delivery from pre-sales handover to closeout, ensuring projects are delivered on time, on budget, and to scope.
- Create detailed scoping documents and coordinate delivery teams, leading complex projects and ensuring customer milestones are met.
- Define delivery frameworks and mentor teams globally, driving consistency and customer satisfaction.
Product Feedback & Innovation
- Gather and structure customer insights to drive product evolution and competitive advantage.
- Lead feedback loops and case study development, shaping the product roadmap and innovation strategy.
- Advise management on new product opportunities and contribute to Graitec’s innovation pipeline.
Collaboration & Business Development
- Provide technical input for proposals and marketing campaigns, partnering with Sales to uncover opportunities and promote cross-selling.
- Lead strategic planning sessions with business units, defining collaboration frameworks and governance models that enhance revenue growth and solution quality.
Data Management & Reporting
- Ensure transparency and informed decision-making by preparing accurate reports, dashboards, and forecasts.
- Lead reporting strategy, ensure data integrity, and shape data governance and analytics frameworks for the organization.
Process Improvement & Operational Excellence
- Suggest and implement improvements to documentation and consulting frameworks, contributing to best practices and operational consistency.
- Lead process improvement initiatives across teams, defining global operational excellence standards and methodologies.
Communication Excellence
- Build trust and clarity with stakeholders by communicating technical concepts in a clear, audience appropriate manner.
- Lead executive-level presentations, influence decision-making, and shape communication strategy globally.
Collaboration Leadership
- Drive alignment across teams to deliver integrated solutions and maximize customer success.
- Lead multi-team initiatives, resolve conflicts effectively, and define collaboration frameworks and governance for global projects.
Business Acumen
- Ensure solutions align with customer business objectives and Graitec’s growth strategy.
- Advise customers on strategic outcomes and long-term benefits, shaping business strategy through solution innovation and market insights.