About this role
Job Summary:
We are seeking a Project Manager to work with our clients to successfully execute and complete projects and manage accounts as assigned. This requires a strong ability to lead, manage and take initiative while handling multiple aspects of different projects.
Supervisory Responsibilities:
- None.
Duties/Responsibilities:
- Manage and support clients and service providers on multiple projects.
- Utilizes established processes and procedures to track, manage, and complete projects within scope.
- Ability to work with and manage different client needs and personalities.
- Responsible to lead project team meetings to set the goals, review progress, problems, etc.
- Problem solve and troubleshoot while maintaining client relations.
- Assist in procurement of carriers for projects.
- Process and generate shipment orders in company TMS.
- Communicate with carriers and tender loads.
- Plan, manage, and trace shipments.
- Provide financial and shipment reports to customers and management.
- Take immediate action to correct or solve issues that may occur.
- Be on-call on holidays, weekends, and after traditional office hours.
- Other assigned duties
Qualifications
Required Skills/Abilities:
- Self-motivation with organizational skills, independent judgment, and problem-solving capability.
- Strong decision-making skills, balancing the best interest of our company and client.
- Initiative, ingenuity, and judgment to set priorities, plan, make decisions, and complete requirements and assignments on time.
- Must be able to manage multiple projects at once.
- Allocate work time according to the priority of job assignments.
- Ability to communicate (verbal and written) clearly and concisely, coordinate and execute work assignment(s) independently or in a team environment, direct others for effective results, and remain calm in stressful situations.
- Prior experience in transportation, supply chain management, freight brokerage, or logistics industry preferred.
Education and Experience:
- High school diploma or equivalent required.
- Two to five years of experience in a Project Manager role preferred.
- Experience in Warehousing, Inventory management, Procurement, or Logistics and Distribution is preferred but not essential.
- Customer-focused service industry experience is a plus.
Physical Requirements:
- Prolonged periods sitting at a desk and working on a computer.