About this role
The Role
We are seeking a detail-oriented and analytical Accounts Receivable Analyst to join our Finance team within the dynamic consumer packaged goods (CPG) industry. Reporting to the Accounting Manager and working alongside another AR Analyst, this role plays a critical function in managing the order-to-cash process, including customer payment processing and cash application, credit and debit memo management, deduction and short-payment resolution, collections, and keeping customer aging current.
This person will partner closely with the Sales, Customer Service, and Logistics teams, utilize tools such as Oracle Fusion, and own the health of the customer order-to-cash cycle — ensuring invoices are transmitted and received cleanly through EDI/SPS and customer portals, and that all receivables-related transactions are accurate and timely.
What You'll Do
- Process customer payments via ACH and check, ensuring timely and accurate cash application to open invoices, and researching and clearing unapplied cash.
- Own a portfolio of customer accounts, driving collections activity and keeping aging current through consistent follow-up to reduce outstanding balances and improve Days Sales Outstanding (DSO).
- Issue credit and debit memos based on validated discrepancies and pricing issues.
- Investigate and resolve customer short payments, deductions, and disputed invoices in collaboration with Sales, Customer Service, and Logistics, including validating deduction backup and securing appropriate support.
- Escalate aged, disputed, and unresolved items through internal partners and direct customer contacts to drive resolution.
- Partner with the team to ensure SPS/EDI invoice transmission runs smoothly, proactively monitoring for and curing rejections so invoices flow through without interruption.
- Work within customer portals to confirm that all invoices are received and posted, following up on any missing or unacknowledged documents.
- Assist with internal and external audits, ensuring documentation and controls are properly maintained.
- Help optimize and document AR processes, contributing to automation and efficiency efforts across the team.
Who You Are
- Bachelor's degree in Accounting, Finance, Business, or related field.
- 3+ years of relevant AR experience, preferably in a CPG, retail, or manufacturing environment.
- Strong understanding of cash application, credit/debit memos, collections, and deduction/short-pay resolution.
- Experience working with Oracle Fusion (or a similar ERP system).
- Proficient in Excel and comfortable working with large datasets.
- Effective communicator with the ability to work cross-functionally, especially with Sales, Customer Service, and Logistics.
- Highly organized, process-oriented, and able to manage competing priorities in a fast-paced, high-volume setting.
- Hands-on experience with SPS Commerce, EDI transactions, and curing invoice rejections.
- Familiarity with retailer deduction codes and distributor/customer portals (e.g., Walmart, Amazon, UNFI, KeHE).
- Prior experience working with brokers, retailers, or large distributor accounts.
Who We Are
Gotham Greens is on a mission to transform how and where fresh produce is grown. We are a pioneer in urban indoor agriculture and a leading fresh produce and food company. Through our national network of local high-tech farms, Gotham Greens delivers fresh, long-lasting and delicious leafy greens, herbs, salad dressings and pesto dips. all year round to retail, restaurant and foodservice customers. Founded in 2009, the company opened its first greenhouse in Brooklyn, N.Y., shortly thereafter. Today, Gotham Greens operates +1,500,000 square feet of high-tech greenhouse in 12 locations across nine U.S. states.
Our team of 600+ full time team members are hard-working, supportive and passionate about sustainable urban agriculture. We work to create an environment that is caring, fun and collaborative. Gotham Greens is proud to be an Affirmative Action/Equal Opportunity Employer. We thank all applicants in advance for their interest in this position; however, only those selected for an interview will be contacted. Applicant interest only; please no external recruiters.
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