Delivery Service Representative

We are seeking a motivated and customer-focused Delivery Service Representative to join our team in Stuart, FL. In this role, you will serve as the primary point of contact for customers, assisting with service inquiries, billing concerns, order requests, and scheduling needs. The ideal candidate is organized, detail-oriented, and thrives in a fast-paced environment while delivering exceptional customer service.

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Key Responsibilities

- Answer incoming customer calls and provide timely, professional assistance.
- Create and manage service requests, work orders, and customer cases.
- Assist customers with billing inquiries and dispute resolution.
- Schedule service appointments and coordinate with internal teams to ensure timely completion.
- Process orders and service requests accurately within company systems.
- Maintain detailed records of customer interactions and transactions.
- Support customers with product and service-related questions.
- Escalate complex issues when necessary to ensure customer satisfaction.
- Adhere to company policies and safety procedures.

Qualifications

- Strong customer service and communication skills.
- Previous experience in customer service, dispatching, call center, order entry, clerical support, or logistics is preferred.
- Basic proficiency in Microsoft Office applications.
- Excellent organizational skills and attention to detail.
- Ability to multitask and manage competing priorities.
- Strong problem-solving skills and a positive attitude.
- Comfortable learning new systems and technologies.

Training

Successful candidates will receive:

- Three weeks of classroom-based training.
- One week of hands-on training with a supervisor.
Job Type & Location
This is a Contract to Hire position based out of Stuart, FL.
Pay and Benefits
The pay range for this position is $17.00 - $17.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:

Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Stuart,FL.
Application Deadline
This position is anticipated to close on Oct 21, 2026.

About Aston Carter

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [email protected] for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.