Glazing Service Account Manager

Flynn Group of CompaniesBritish Columbia, CanadaOn-siteFull-timeStaff, 8–12 yearsListed 1 day ago

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About this role

At Flynn, it's not just a job, it's a career

Responsibilities

Team Leadership & Client Development

- Lead and mentor a team of office staff and field employees, ensuring alignment with company goals and service standards.

- Build strong relationships with existing clients and actively pursue new business opportunities.

- Represent the company at industry events, trade shows, and networking functions.

- Collaborate with the Superintendent to manage the workload, sales targets, and scheduling.

- Support initiatives that enhance employee engagement, recognition, and retention.

- Promote Flynn’s culture by modeling core values such as integrity, teamwork, and safety excellence.

Operations & Project Oversight

- Review and approve quotes and tenders for maintenance, repairs, and upgrades.

- Oversee the preparation of reports, including photos and pricing.

- Manage invoicing, accounts receivable, and overall workflow using Flynn’s custom app.

- Monitor department financials and budgets, ensuring profitability and efficiency.

- Collaborate with the Superintendent to manage and update project schedules and oversee safety audits.

- Make strategic decisions on staffing, equipment, and fleet expansion.

Requirements

- 5-7 years of progressive experience in the construction industry, with a strong focus on commercial glazing and service operations.

- Proven leadership and supervisory experience, with a strong ability to delegate, plan, and manage teams effectively.

- Demonstrate the ability to build and maintain strong client and team relationships, with a focus on service excellence and long-term growth.

- Entrepreneurial mindset with a proactive approach to business development and client satisfaction.

- Exceptional communication, organizational, and problem-solving skills, with the ability to manage multiple priorities in a fast-paced environment.

- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint), with hands-on experience using industry specific tools such as Bluebeam and AutoCAD.

What We Offer

- Great Perks and Discounts

- Amazing Benefits and RRSP matching program

- Great environment where our motto is “Flynn Family Winning Together”!

Flynn Group of Companies is the leading trade contractor in North America that works on virtually every aspect of a building’s outer layer, including Roofing, Glazing, Waterproofing, and Architectural Metals. The foundation of our award winning success is having the right people on our team.
Disclosure: We use an AI-powered system to initially screen resumes.  However,  all applications/resumes are also reviewed by our team of Human Resources and Talent Acquisition Professionals to ensure a fair and thorough evaluation in determining a candidate’s potential fit for a role they applied to.
This posting is for an existing vacancy within the organization.