About this role
A Day In The Life
- Review contracts to confirm job requirements and ensure accuracy.
- Schedule and coordinate service job assignments effectively.
- Order materials, supplies, and equipment tailored to specific job needs.
- Prepare work orders and handle related correspondence.
- Maintain accurate and complete documentation for all completed work and service calls.
- Provide Foremen and crews with detailed job information, including scope, timelines, and safety requirements.
- Keep field staff records up to date, including licenses, applications, and police/ security checks.
- Respond promptly to customer inquiries and dispatch crews for service calls, especially for leaks and urgent maintenance.
- Maintain on-call status as required to support emergency service needs.
What We Are Seeking
- Previous experience in a construction or glazing environment is considered an asset.
- Display excellent interpersonal and communication skills, both written and verbal.
- Ability to pay strong attention to detail.
- Form and maintain customer relations, in person, through email, and over the phone.
- Ability to multitask, prioritize, stay organized, and perform in a deadline-oriented environment.
- Reliable, with strong problem-solving skills.
- Work independently as well as in a team-based environment.
What We Offer
- RRSP matching
- Company provided vehicle or allowance, plus gas card
- Company events
- Dental care
- Extended health care
- Vision care
- On-site parking