Service Account Manager

Flynn Group of CompaniesVancouver, British ColumbiaOn-siteFull-timeMid level, 2–5 yearsListed 1 hour ago

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About this role

Flynn Group of Companies is currently seeking a Service Account Manager to join our Vancouver Branch (located at 19175 22 Avenue, Surrey BC). Flynn is the Leading Building Envelope Commercial Contractor in North America, with 6000+ employees and 38 branches. The Account Manager works with an amazing team in our Service Division supporting a wide array of projects and customers.

A Day In The Life

- Build and maintain long-term relationships with clients to grow the roofing service business.

- Collaborate with local and national teams to support client needs and promote Flynn’s brand.

- Communicate with customers to understand their requirements and offer tailored service solutions.

- Follow up on quotes, tenders, and service opportunities to ensure client satisfaction.

- Represent Flynn at industry events and client meetings.

- Support marketing efforts through strategic initiatives and social media engagement.

- Prepare accurate takeoffs, estimates, and work orders in a timely and professional manner.

- Deliver virtual presentations to clients and stakeholders.

- Contribute to business development and support corporate initiatives.

What We Are Seeking

- Minimum 3 to 5 years of estimating experience in the commercial roofing industry.

- Strong knowledge of commercial roofing systems, including new construction, re-roofing, and service and maintenance work. Service and maintenance experience is an asset.

- Ability to read and interpret plans, specifications, and contract documents.

- Local market knowledge is preferred.

- Experience using Bluebeam or similar estimating and document management software.

- Excellent written and verbal communication skills.

- Strong negotiation and relationship-building skills.

- Self-motivated with a commitment to client service, business development, and team collaboration.

What We Offer

- RRSP matching

- Company provided vehicle or allowance, plus gas card

- Company events

- Dental care

- Extended health care

- Vision care

- On-site parking