Field Service Technician (Low Voltage / Security)

Field Service Technician (Low Voltage / Security Systems)

Direct Hire | Company Vehicle Provided | Regional Travel Are you an experienced field service professional who enjoys troubleshooting, customer interaction, and working independently in the field? We are seeking a Field Service Technician to support installation, maintenance, troubleshooting, and repair of retail loss prevention and security technology systems across a multi-state Northeast and Mid-Atlantic territory. This is an ideal opportunity for technicians with backgrounds in:

- Security systems
- CCTV and camera systems
- Structured cabling
- Alarm systems
- Low-voltage installation
- Retail technology support
- Access control systems
- Field service

What You'll Do

- Install, service, and repair low-voltage security and loss prevention systems
- Troubleshoot cameras, wireless devices, and related equipment
- Perform preventative maintenance and field service work
- Run and terminate low-voltage cabling
- Support larger installation projects throughout the territory
- Communicate directly with store managers and customer contacts
- Document completed work and service activity
- Travel to customer locations throughout the assigned region

What We're Looking For

Required

- Experience installing or servicing low-voltage systems
- Experience with CCTV, cameras, alarm systems, access control, structured cabling, or related technologies
- Strong troubleshooting and problem-solving experience
- Professional customer-facing communication skills
- Ability to travel extensively throughout the work week
- Valid driver's license and acceptable driving record

Preferred

- Retail installation experience
- Security integration experience
- CAT5/CAT6 cabling
- Conduit installation
- Wireless device experience
- Access control systems
- Point-of-sale technology
- Scissor lift experience

Schedule & Travel

- Approximately 70%+ travel
- Overnight travel during the work week
- Flexible schedule based on customer needs
- Daytime service work with occasional overnight installation support
- Home most weekends

What Makes Someone Successful

The strongest technicians are:

- Independent problem solvers
- Comfortable interacting with customers
- Adaptable to changing schedules
- Strong communicators
- Organized and dependable
- Comfortable working in the field with minimal supervision

Compensation & Benefits

- $31-$33/hour
- Company vehicle
- Fuel card
- Company-provided tools and equipment
- Meal allowance during travel
- Medical, dental, and vision insurance
- 401(k) with company match
- PTO and paid holidays
- Career advancement opportunities into senior technical and engineering-focused roles

If you have experience in security systems, CCTV, low-voltage, alarm installation, structured cabling, or field service and enjoy a combination of technical troubleshooting and customer interaction, we'd like to speak with you.
Job Type & Location
This is a Permanent position based out of Richmond, VA 23230.
Pay and Benefits
The pay range for this position is $64000.00 - $69000.00/yr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. Comprehensive healthcare benefits including medical, dental, and vision coverage; Life/ADD/STD insurance; FSA/HSA options.
401(k) Plan with Employer Match
Generous Paid Time Off (PTO) policy
Observance of 11 paid company holidays
Workplace Type
This is a fully onsite position in Richmond,VA 23230.
Application Deadline
This position is anticipated to close on Oct 21, 2026. About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 20,000 consultants and 5,000 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. We are proud to be an Engineering News-Record (ENR) Top 500 Design Firm for our engineering design services and a ClearlyRated Best of Staffing® winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without
regard to race, sex, age, color, religion, national origin, veteran status, disability,
sexual orientation, gender identity, genetic information or any characteristic protected
by law.

If you would like to request a reasonable accommodation, such as the modification or
adjustment of the job application process or interviewing process due to a disability,
please email [email protected] for other accommodation options.

San Francisco Fair Chance Ordinance:
Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the
city and county of San Francisco, we will consider for employment qualified applicants
with arrest and conviction records.

Massachusetts Lie Detector:
It is unlawful in Massachusetts to require or administer a lie detector test as a
condition of employment or continued employment. An employer who violates this law
shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI):
We may use Artificial Intelligence (AI) to support parts of our hiring process,
including sourcing, screening, and evaluating candidates. AI helps assess applications
and qualifications, but final decisions are made by our hiring team. By applying, you
acknowledge and agree that your application may be reviewed using AI tools.