Agile Coach

Job Summary:
Helps individuals and teams to adopt an agile mindset through coaching on values and principles. Evaluates the needs of teams and recommend appropriate agile frameworks to assist in team maturation. Transitions individuals and teams from a project delivery focus to a value delivery focus. Where appropriate coaches a DevOps mindset and advise on appropriate process and tool adoption to balance stability of systems with the flexibility and flow required for continuous delivery and fast feedback from the market. Works with Agile Center of Excellence and Stakeholders to enable support broader agile transformations and practice adoption.

Key Responsibilities:
Teaches and mentors individuals and teams to develop an agile mindset. Evaluates and advises teams on appropriate agile frameworks and practices. Coaches and mentors Scrum Masters and Product Owners. Advises leaders on removing governance, reporting and policy impediments to an agile transformation. Develops an agile metrics and measures program to provide visibility of agility health and transformation progress. Facilitates workshops on various agile practices and techniques relating to the various roles and functions within an agile organization. Coaches the application of system thinking to identify and remove flow constraints, hand offs, wastes, and impediments. Tailors coaching for teams and individuals to help them identify gaps in performance and achieve high performance over time. Coaches leaders and stakeholders in appropriate behavior and interactions within an agile organization. Develop strong relationships to deliver business value using relevant Business Relationship Management practices.

- Partner primarily with India-based Power Cells, product teams, and leaders to accelerate adoption of the Product & Platform Operating Model (PPOM) and strengthen product-centric ways of working.
- Assess and advance Power Cell maturity through targeted coaching and capability development, enabling greater team effectiveness, ownership, and long-term independence.
- Partner with Business Owners, Group Product Managers, Product Managers, and Scrum Masters to strengthen outcome management, prioritization, strategic alignment, and value realization practices.
- Develop and scale reusable enablement assets, learning experiences, and communities of practice that increase organizational capability and support consistent adoption across global teams.
- Support the evolution of operating model infrastructure, organizational change initiatives, and coaching approaches required to sustain growth, scale coaching impact, and reduce dependency on direct coaching support.
- Identify and promote opportunities to leverage artificial intelligence, automation, and data-informed practices to improve productivity, decision-making, and scalability of product and platform ways of working.