About this role
Under general guidance of the Manager, supervises assigned personnel in meter reading, field services, and meter and test. Directs the physical installation, maintenance, repair and inspection of all meter, network and test equipment. Ensures that these activities are performed in accordance with applicable safety and environmental instructions and operating procedures in order to affect the safe, timely, efficient, and reliable Customer Service. Ensures compliance with all applicable PSC, Corporate and Section goals and standards.
Required Education/Experience
- Bachelor's Degree with a minimum of 2 years of related business experience, preferably in utility metering and distribution requirements or
- Associate's Degree with a minimum of 4 years of related business experience, preferably in utility metering and distribution requirements or
- High School Diploma/GED with a minimum of 5 years of related business experience, preferably in utility metering and distribution requirements
Relevant Work Experience
- Tech savvy with MS Office Suite proficiency in Word, Excel, and Outlook. Required
- Must be detail-oriented and have excellent verbal and written communications skills. Required
- Demonstrated ability to handle multiple assignments. Required
- Must have the ability to effectively interact with customers, support staff and various levels of management. Required
- Must have strong interpersonal, leadership and problem solving skills. Required
- Experience reporting to regulatory agencies and knowledge of regulatory reporting requirements preferred. Preferred
- Working knowledge of ITRON, FORD, CIMS and AMI related computer applications is preferred. Preferred
Licenses and Certifications
- Driver's License Required
- Other: Must become Operator Qualified within 9 months Required
Physical Demands
- Must work at field locations in all weather conditions
Additional Physical Demands
- Must be able to respond to Company emergencies by performing a System Emergency Assignment to restore service to our customers.
- Must be able to work in an outdoor environment in all atmospheric conditions.
- May require extensive walking and climbing.
- Must be able and willing to travel as needed.