About this role
ByteDance is a technology company operating a range of content platforms that inform, educate, entertain and inspire people across languages, cultures and geographies. Dedicated to building global platforms of creation and interaction, ByteDance now has a portfolio of applications available in over 150 markets and 75 languages. It includes TikTok, Vigo Video, Douyin, and Huoshan.
ByteDance's platforms aim to help users explore and discover the world's creativity, knowledge and moments that matter in everyday life, while empowering everyone to be a creator directly from their smartphones. We are committed to building a safe, healthy and positive online environment for all our users.
Responsibilities
- Drive and manage day-to-day warehouse operations, including inbound, outbound, RMA (Return Merchandise Authorization), transfers, and stock takes; maintain inventory accuracy and ensure timely intervention on discrepancies.
- Serve as the first point of escalation for all supply chain operational matters within assigned regions; monitor and report operational KPIs, including asset accuracy and discrepancy metrics.
- Audit operational process flows to ensure adherence to logistics management and finance compliance requirements.
- Oversee and manage Logistics Service Providers (LSPs) or internal warehouse activities, and support last-mile delivery processes to LSPs or integrated warehouses.
- Perform hands-on physical warehouse activities such as goods receiving, transfers, and distribution, while operating TMS, WMS, and equivalent inventory management systems.
- Collaborate with cross-functional teams including Supply, Infrastructure Engineering, Network, Security, and Platform; execute complex relocation, decommission, and liquidation plans.
- Manage EU and Norway import/export processes, including CPC and HTS classification, BTI rulings, bonded warehousing regulations, load factor calculations, and carbon emission methodology to support green logistics.