Business and Financial Operations Specialist

One Federal Solution is seeking a Business and Financial Operations Specialist to support federal financial management, customer service operations, project management, data analysis, and process improvement activities.

The ideal candidate will have experience working with federal customers and possess strong analytical, communication, organizational, and technical skills.

Responsibilities

- Provide program and project management support for federal programs.
- Develop and maintain SOPs, process guides, user guides, records management documents, and other technical documentation.
- Manage and maintain SharePoint sites and document repositories.
- Schedule meetings, prepare agendas, document meeting minutes, and track action items.
- Support customer service operations, including monthly metrics, reporting, training, and tracking response times.
- Support Service Level Agreement (SLA) development and annual updates.
- Prepare and route IRWA FS-7600A and FS-7600B forms and track approvals.
- Support fiscal year-end activities, including meetings, reports, tracking, and communications.
- Develop project plans, schedules, status reports, and Earned Value Management (EVM) reports.
- Review and update CBM configurations and document changes in JIRA.
- Develop and deliver training materials for systems, tools, and business processes.
- Support system change management, requirements gathering, use cases, and release management.
- Perform financial and operational data analysis.
- Develop and maintain Activity-Based Costing (ABC) models and financial cost models.
- Analyze FASS costs and prepare reports using advanced Excel and data visualization tools.
- Support business process improvement and special projects.
- Work closely with federal customers, stakeholders, OCIO, and other project teams.

Required Qualifications

- Bachelor's degree in Accounting, Finance, Business Administration, Information Management, IT, Computer Science, Data Analytics, or a related field.
- Experience with federal financial management and/or business operations.
- Experience with Activity-Based Costing (ABC) and cost model development.
- Experience analyzing financial data and developing reports.
- Advanced Microsoft Excel skills.
- Experience with data visualization and data analysis tools.
- Federal experience with Change Management and Release Management.
- Strong project management, financial management, and customer service skills.
- Strong technical writing skills, including SOPs, user guides, requirements, and business process documentation.
- Proficiency with Microsoft Excel, Word, PowerPoint, Outlook, Project, and SharePoint.
- Excellent written and verbal communication skills.
- Ability to work independently and manage multiple priorities.
- Fluent in English, including reading, writing, speaking, and comprehension.

Preferred Qualifications

- Master's degree in a related field.
- Experience working with federal financial and accounting shared services.
- Experience with JIRA, SharePoint, CBM, or CMM.
- Experience with Earned Value Management (EVM).
- Experience supporting federal OCIO organizations.
- Experience with federal records management and NARA requirements.
- Experience handling PII, SPII, SBU, or FOUO information.

About One Federal Solution
One Federal Solution (OFS) is an innovative Professional Services provider with over 20 years of experience supporting Defense and Civilian agencies. OFS specializes in Business Intelligence, Acquisition and Procurement, and other Professional Services. We are pioneers, builders, thought leaders, and pride ourselves in thinking outside the box to co-create with our customers, helping them achieve excellent enterprise wide outcomes. As a certified Service-Disabled Veteran-Owned Small Business (SDVOSB), OFS is committed to providing people who deliver high performance and excellence to our government partners.