Senior Manager, Productivity - Group Ops, Transformation Office - Melbourne

About Us

At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.

About the Role

The Senior Manager, Productivity is the senior delivery lead within the Productivity Office, accountable for the day-to-day management of ANZ’s enterprise productivity pipeline and for keeping initiatives on track to deliver committed value. Reporting to the GM, Productivity, the role connects divisional delivery, Finance and executive stakeholders to maintain alignment of targets and benefits, resolve delivery barriers and manage material risk across the portfolio.

Role type: Permanent, full time

Role location: Melbourne

What will your day look like?

As Senior Manager, Productivity, you are accountable for:

- Productivity pipeline leadership: Own the day-to-day management of the enterprise productivity pipeline, maintaining a clear view of initiatives, milestones, commitments, delivery confidence and value realisation.

- Delivery orchestration: Work with divisions and initiative owners to keep delivery moving, clarify accountabilities, agree practical recovery actions and ensure priority issues are actively managed.

- Targets, benefits and Finance alignment: Partner with Finance and business stakeholders to keep productivity targets, financial assumptions, benefit profiles and delivery plans aligned, current and evidence-based.

- Risk, issue and dependency management: Identify material delivery risks, issues, constraints and cross-portfolio dependencies early, and drive effective mitigation, escalation and decision-making.

- Senior unblocking and escalation: Lead problem solving for complex or stalled initiatives, remove barriers through influence, and escalate matters requiring executive intervention with clear options and recommendations.

- Prioritisation and sequencing: Support re-prioritisation and sequencing decisions to protect committed outcomes, reduce duplication and focus finite capacity on the highest-value opportunities.

- Governance and performance insight: Establish a disciplined operating rhythm for pipeline reviews, delivery governance and executive reporting, ensuring decisions, actions and accountabilities are tracked through to closure.

- Stakeholder leadership: Build trusted relationships across the Chief Transformation Office, divisions, Finance and enabling functions, creating shared ownership of enterprise productivity outcomes.

- Team leadership: Provide direction, coaching and quality oversight to the Productivity Leads and Senior Analyst, fostering a high-performing, collaborative and outcome-focused team.

- Continuous improvement: Strengthen the Productivity Office’s methods, data quality, governance and ways of working to improve transparency, pace and benefits realisation over time.

- Risk and control: Promote sound risk management, constructive challenge and compliance with ANZ policies, standards and governance expectations in all productivity initiatives.

What will you bring?

Critical knowledge, skills and experience:

- Significant experience leading complex enterprise transformation, productivity, cost-out, portfolio or strategy execution agendas in a large organisation.

- Proven ability to manage a multi-initiative pipeline, including delivery planning, benefits, financials, risks, issues, dependencies and executive governance.

- Strong commercial and financial acumen, with experience partnering with Finance to validate targets, benefits and delivery economics.

- Demonstrated success in resolving complex delivery problems, influencing senior stakeholders and driving decisions across organisational boundaries.

- Advanced analytical judgement and the ability to translate complex information into clear priorities, insights, options and executive recommendations.

- Excellent written and verbal communication, including concise executive reporting and confident facilitation of senior governance forums.

- Proven people leadership, coaching and team development capability.

- Ability to operate with pace, judgement and resilience in an ambiguous, high-profile and time-critical environment.

- Tertiary qualification in business, finance, economics, strategy, commerce, project or program management, or a related discipline.

Desirable knowledge, skills and experiences

- Experience in banking, financial services or another highly regulated industry.

- Experience in a Chief Transformation Office, enterprise productivity office, strategy execution office, transformation office or consulting environment.

- Knowledge of portfolio management, value realisation, continuous improvement, operating model transformation and cost optimisation.

- Experience with enterprise portfolio or benefits-tracking platforms, dashboards and data visualisation tools.

- Relevant professional qualifications in program or portfolio management, finance, strategy, transformation or continuous improvement would be advantageous.

So why join us?

From the moment you join ANZ, you'll be doing meaningful work that will shape a world where people and communities thrive.

But it's not just our customers who'll feel your impact. You'll feel it too. Because at ANZ, you'll have the resources, opportunities, and support you need to take the next big step in your career.

We're a diverse bunch at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to health and wellbeing services and discounts on selected products and services from ANZ and more.

At ANZ, you'll be part of an organisation where the different backgrounds, perspectives and life experiences of our people are celebrated. That's because we're committed to building a workplace that reflects the diversity of the communities we serve. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you're a candidate with a disability or access requirement, and have an enquiry about the support provided, please let us know on your application or visit ANZ Accessibility and Inclusion Programs for alternate contact methods.

To find out more about working at ANZ, visit https://www.anz.com.au/careers . You can apply for this role by visiting ANZ Careers and searching for reference number 125654.

Job Posting End Date

16/10/2026 11.59pm, (Melbourne Australia)