About this role
JOB DESCRIPTION
Python & PowerShell Automation Expert
Cordance RFP | Cloud NOC | Automation, Integration &
Auto-Remediation
ROLE PURPOSE
ENGAGEMENT CONTEXT
Design and maintain operational
automation connecting monitoring signals to ITSM workflows and approved
remediation across AWS and Azure, reducing manual effort and accelerating
recovery.
.
Key Responsibilities
· Develop Python/PowerShell
automation for cloud operations, diagnostics and remediation.
· Integrate Datadog, CloudWatch,
Azure Monitor and ITSM through APIs/webhooks.
· Automate alert enrichment,
ticket creation/update, health checks and approved remediation.
· Build reusable AWS/Azure
operational scripts and modules.
· Implement validation, logging,
retry, error handling and rollback controls.
· Develop automation runbooks
with prerequisites, risks and rollback procedures.
· Identify high-volume manual NOC
activities suitable for automation.
· Implement approval gates and
guardrails for high-risk actions.
· Maintain version-controlled
automation assets and secure coding practices.
· Test automation in controlled
environments before production.
· Track automation success and
manual effort avoided.
Must-Have Technical & Operational Skills
· 5+ years scripting/automation
with strong Python and PowerShell.
· AWS/Azure automation using
SDKs, CLI and APIs.
· REST API, JSON, webhook and
authentication concepts.
· Monitoring/observability-to-ITSM
integration.
· CloudWatch and Azure Monitor
automation.
· Cloud operations understanding.
· Production-quality coding with
logging, security and rollback.
· Git/version control and
controlled releases.
· ITIL change controls and
production automation governance.
Nice-to-Have Skills
· Datadog API/workflows.
· Jira Service Management or
ServiceNow APIs.
· Terraform, GitHub Actions or
Azure DevOps.
· AWS Lambda, Azure Functions or
Logic Apps.
· EventBridge/Event Grid and
event-driven architecture.
· AIOps, LLM/RAG or agentic
automation.
· Human-approved auto-remediation
guardrails.
Working Model
· Operate within defined governance,
security, access-control, change and escalation procedures.
· Maintain accurate operational
documentation, handover records and knowledge assets.