About this role
A unique position to manage a full portfolio of clients in Central London and a well-established, asset rich client. The ideal candidate will have detailed knowledge of service charge accounting and the associated legislation; with a proven ability to work on their own initiative, excellent organisational skills and a pro-active approach to their daily tasks and be expected to develop the role as the business grows.
Key Responsibilities
- Issuing of demands for service charges and ground rents
- Managing one key client and the associated portfolio of high net worth leaseholders
- Entering and maintaining annual budgets for service charges
- Chasing arrears and progressing legal action against defaulters
- Dealing with legacy issues and disputes
- Bank reconciliation
- Collection and monitoring of management and administration fees
- Supporting the Central London team of Block managers
Skills
- Honest and reliable
- Driven and self-motivated
- Confident, dynamic and diplomatic
- Works well under pressure and to tight deadlines
- Excellent communication and customer service skills
- Excellent literacy and numerical skills
- Good knowledge of Word and excel
- Detailed knowledge of Propman would be an advantage
What We Offer:
- Progression: Fast-track growth within the property industry, with clear development pathways.
- Comprehensive Training: From apprenticeship to industry qualifications, we’ll support your development every step of the way.
- Holiday: Enjoy a generous allowance starting at 25 days annually, plus a birthday day off to celebrate.
- Supportive Environment: Wellbeing programs, team social events, and a fun, dynamic workplace.
- Additional Perks: Pension contribution, beauty and fitness discounts, season ticket loan, cycle-to-work scheme, and enhanced maternity/paternity leave.
- Give Back: Paid day off to volunteer at a charity of your choice.