Director - US Payroll

At Armanino, you determine your career path. This means it's possible to pursue challenges you are passionate about, in industries you care about.

Armanino (USA) is proud to be among the top 20 Largest Firms in the United States of America and one of the Best Places to Work. Armanino (USA) has more than 2500 employees across the USA and more than 20 offices in different states of the USA. We have a community of resources that are ready and willing to support your ideas, build your skills and expand your professional network. We want you to integrate all aspects of your life with your career. At Armanino, we know you don’t check-out of life when you check-in at work. That’s why we’ve created a unique work environment where your passions, work, and family & friends can overlap. We want to help you achieve growth by giving you access to a network of smart and supportive people, willing to listen to your ideas.

This open position is for Armanino India LLP. Armanino India LLP is a fully owned subsidiary of Armanino (USA).

Responsibilities

- Serve as a trusted advisor to U.S.-based clients on payroll operations, compliance, controls, and process improvement.
- Lead discovery and solution discussions to understand client needs, identify root causes, and recommend practical solutions.
- Develop trusted relationships with client executives, HR leaders, finance teams, controllers, and operational stakeholders.
- Explain complex payroll, tax, and compliance issues in clear business language.
- Support payroll assessments, payroll transformations, payroll technology initiatives, payroll transitions, and operational improvement projects.
- Identify risks, compliance concerns, and opportunities for process optimization.
- Collaborate with client HR and Benefits teams, HR/Payroll technology, and accounting teams to deliver integrated client solutions.
- ## U.S. Payroll Compliance & Technical Leadership
- Maintain advanced knowledge of U.S. federal, state, and local payroll regulations.
- Serve as the escalation point for complex payroll matters.
- Provide guidance regarding Multi-state payroll compliance
- Provide guidance regarding Payroll tax registrations
- Provide guidance regarding Wage and hour requirements
- Provide guidance regarding FLSA compliance and Garnishments and levies
- Provide guidance regarding Payroll tax notices and agency inquiries
- Provide guidance regarding Year-end reporting and filings
- Provide guidance regarding Payroll controls and risk management
- Provide guidance regardingMulti-Platform Payroll Expertise
- Monitor regulatory developments and communicate impacts to clients and internal teams.
- Establish and maintain payroll standards, procedures, and quality controls.
- Lead, coach, mentor, and develop payroll professionals across the India delivery organization.
- Establish technical training programs focused on U.S. payroll regulations, payroll tax compliance, payroll technology, and client service.
- Build consulting and advisory capabilities across the payroll team.
- Create career development plans and succession strategies for payroll staff.
- Conduct regular performance coaching and professional development discussions.
- Foster a culture of accountability, continuous learning, collaboration, and service excellence.
- Ensure team members can confidently communicate with U.S.-based clients and internal stakeholders.
- Oversee payroll service delivery across assigned clients and engagements.
- Ensure payroll services are delivered accurately, timely, and in accordance with established quality standards.
- Manage resource planning, staffing capacity, workload balancing, and service delivery metrics.
- Establish operational processes that support consistency, scalability, and efficiency.
- Monitor service quality and implement corrective actions when needed.
- Lead continuous improvement initiatives designed to improve service delivery and client outcomes.
- Support business development efforts by participating in prospect meetings, solution discussions, and proposal development.
- Contribute to scope development, pricing discussions, and service design.
- Identify opportunities to expand payroll services within existing client relationships.
- Support thought leadership initiatives, training programs, webinars, and client education efforts.
- Help develop scalable payroll service offerings and delivery methodologies.

Requirements

- Bachelor's degree in Business, Accounting, Finance, Human Resources, or related field.
- Advanced degree preferred.
- 10+ years of progressive payroll experience.
- Demonstrated experience supporting U.S. payroll operations and compliance.
- Experience leading payroll teams within a consulting, outsourcing, professional services, BPO, or managed services environment.
- Experience managing client relationships and communicating directly with executive stakeholders.
- Experience supporting multi-state payroll environments and complex payroll structures.
- CPP (Certified Payroll Professional) or equivalent payroll certification preferred.
- Additional payroll, compliance, or workforce management certifications are a plus.
- Deep knowledge of U.S. payroll regulations, payroll tax requirements, and compliance obligations.
- Strong understanding of payroll systems, payroll operations, and payroll controls.
- Ability to analyze payroll issues and identify practical business solutions.
- Strong consulting, client relationship, and problem-solving skills.
- Excellent verbal and written communication skills.
- Ability to lead client discussions and represent the practice professionally.
- Experience developing and mentoring payroll professionals.
- Strong organizational and project management capabilities.
- Ability to work effectively across global teams and multiple client environments.

Compensation and Benefits

- Compensation: Commensurate with Industry standards
- Other Benefits: Provident Fund, Gratuity, Medical Insurance, Group Personal Accident Insurance etc. employment benefits depending on the position.

"Armanino” is the brand name under which Armanino LLP, Armanino CPA LLP, and Armanino Advisory LLC, independently owned entities, provide professional services in an alternative practice structure in accordance with law, regulations, and professional standards. Armanino LLP and Armanino CPA LLP are licensed independent CPA firms that provide attest services, and Armanino Advisory LLC and its subsidiary entities provide tax, advisory, and business consulting services. Armanino Advisory LLC and its subsidiary entities are not licensed CPA firms.

Armanino provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Armanino complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Armanino expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Armanino employees to perform their job duties may result in discipline up to and including discharge.

We have a community of resources that are ready and willing to support your ideas, build your skills and expand your professional network.