Senior Inside Sales Representative

The Senior Inside Sales Representative, with minimal supervision, manages an assigned sales account base and functions to provide value to a selected group of customers.

- High school diploma required; Associate’s or Bachelor’s degree in Business, Marketing, Sales, or a related field preferred.
- Minimum of 5-7 years of inside sales, customer service, account management, or business development experience, preferably in a manufacturing or industrial environment.
- Proven track record of achieving sales goals, growing customer accounts, and identifying new business opportunities.
- Strong knowledge of sales processes, pricing strategies, contract management, and customer relationship management.
- Experience working with ERP and CRM systems, such as SAP, Salesforce, or similar platforms.
- Demonstrated ability to build and maintain strong customer relationships while providing exceptional service and support.
- Strong analytical and problem-solving skills with the ability to interpret sales data, identify trends, and develop actionable recommendations.
- Excellent verbal and written communication skills, including the ability to effectively negotiate and influence customers and internal stakeholders.
- Ability to manage multiple priorities, work independently, and thrive in a fast-paced environment.
- Proficiency in Microsoft Office applications, particularly Excel, Outlook, PowerPoint, and Teams.
- Strong attention to detail and organizational skills with a focus on accuracy in order management, forecasting, and customer communications.
- Experience mentoring or providing guidance to less experienced team members is preferred.
- Demonstrated ability to collaborate effectively with customer service, supply chain, operations, and field sales teams to support customer growth and retention.