About this role
The candidate provides highly visible customer support through the performance of on-site installation, as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of K&S equipment and systems.
Day-to-Day activities include:
On site installation of equipment including new equipment, upgrades and also system relocation
Providing troubleshooting for both hardware and software.
Providing responsive telephone and email support, ensuring customers' successful use of equipment
For this job, the candidate will need to have an Engineering degree/Technical Study and be familiar with the technical aspects of equipment. He / She should also have a strong interest in problem solving and have excellent communication skills.
Knowledge & Experience requirements
No Working Experience Required
General equipment knowledge and can read basic mechanical and electrical drawing
Basic machine knowledge
Education Requirements
Degree/Technical study in Engineering Discipline - Preferably in Engineering/ Electrical/ Mechanical
Other Requirements
Strong Problem-Solving Skills
Excellent communication skills
Strong written and verbal communication skills in required language
Willing to travel to customer sites within the region/country
Valid drivers license