Librarian Community Engagement

He angitūtanga: The opportunity

This is an exciting opportunity to join Auckland Central City Library as a Librarian Community Engagement within the Community Response team. Working at the heart of one of Auckland’s most diverse communities, you will build strong partnerships with community organisations, connect with a wide range of people, and help shape services and programmes that respond to community needs and aspirations.

The focus of this role is to strengthen connections with communities across Auckland’s central city and the Waitematā Local Board area. Working closely with a range of community groups, including some of our most vulnerable populations, you will build and maintain partnerships between Central City Library and local social organisations.

Alongside leading community engagement initiatives, you will provide senior frontline library support, mentor colleagues, navigate complex customer situations, and contribute to a safe, welcoming, and inclusive environment where everyone can access and benefit from library services.

Shift pattern includes: Sunday to Thursday, 40 hours per week.

This would include one late shift.

Ngā kawenga matua: Key responsibilities

- Build and maintain strong partnerships with community groups, organisations, and stakeholders to increase community participation and library engagement.

- Co-design and deliver inclusive programmes, outreach initiatives, and events that respond to community needs and aspirations.

- Support vulnerable and under-served communities by connecting people with library, literacy, and community resources.

- Provide senior frontline library services, including managing complex customer enquiries and de-escalating challenging situations.

- Mentor and support staff, sharing expertise and contributing to a positive, collaborative team culture.

- Champion community wellbeing, inclusion, and Te Ao Māori through service delivery, partnership development, and engagement activities.

To view full position description: click here

He kōrero mōu: About you

- Proven leadership experience, with the confidence and capability to step into a supervisory role when required. You will bring a resilient, people-centred approach and a commitment to supporting both colleagues and the community.

- A strong understanding of the value of community engagement and relationship building, with the ability to develop meaningful connections across the diverse communities of central Auckland.

- Excellent resilience and interpersonal skills, with experience supporting people with complex needs. You will be confident using de-escalation techniques and a relationship-based approach to navigate challenging situations with empathy and professionalism.

- The ability to build trust and rapport with people from a wide range of backgrounds, while fostering productive stakeholder relationships and working collaboratively with others through strong communication and engagement skills.

- A sound understanding of, and commitment to, Te Tiriti o Waitangi, along with the confidence and capability to lead responsive and inclusive services that meet the aspirations and needs of Māori.

Ngā āhuatanga kei a mātou: What we offer

At Auckland Council, you will join a dynamic, supportive environment where your mahi (work) will directly impact the lives of over 1.7 million Aucklanders. We offer flexible working conditions, a focus on well-being, and a culture of continuous improvement.

We are proud to be recognised for our commitment to diversity, equity and inclusion. We are accredited by GenderTick, a signatory of the Pride Pledge. These commitments reflect our ongoing efforts to create a workplace where all staff feel valued, respected, and empowered to thrive.
Together, we can create a Tāmaki Makaurau we can all be proud of.

Additionally, as part of our Auckland Council Group, you will gain access to many benefits and discounts including:

- Option to buy an additional week’s annual leave

- Four weeks annual leave, plus an additional week after five years

- Additional day of leave for community activities

- Discounts on attractions such as the Maritime Museum, Auckland Zoo & Auckland Art Gallery

- Discounted Health & Life Insurance Policies

- Flexible and supportive work environment

- 3.5% KiwiSaver on top of your salary

As part of our organisation, please view a range of our: benefits

If you are passionate about community engagement, thrive in a dynamic environment, consider yourself a resilient person, and are motivated by creating welcoming and inclusive spaces where people can connect and belong, we would love to hear from you.

Tono Mai: Apply Now!
Application close date: Monday 26th October 2026

Salary: $78,311 to $92,130 dependant on experience

Auckland Council is committed to the protection and wellbeing of children.   This role is classified as a Children's Worker role under the Vulnerable Children Act 2014. As such applicants will be required to undergo police vetting prior to commencing employment.

Auckland Council is an equal opportunity employer (EOE) and we are committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at the time of application to assist you through the recruitment process.

Auckland Council is committed to protecting your privacy in accordance with the Privacy Act 2020. We collect personal information directly from you and, where relevant for the purpose of assessing you for employment, and employing you as part of the transport reform process, from third parties such as referees, previous employers (including Auckland Transport) recruitment agencies, and background checking providers.

By applying for this role, you consent to Council obtaining a reference from your current employer, including information about any active conduct investigations and current performance management processes, if you are the preferred candidate. Reference checks will only be undertaken at the preferred candidate stage. Any non-active performance or conduct matters may also be discussed with referees as part of the reference checking process.

If you do not consent to this information being provided, Council may be unable to properly assess your application and your application will not progress further. If you wish to withhold your consent, or to access or correct your personal information, please contact the Privacy Officer at [email protected] .