Store Manager I Luxury Consignment I Newport Beach, CA

My Sister's Closet

is looking for a Store Manager

In Westcliff Plaza, Newport Beach CA.

Eco Chic Consignments is a trusted leader in luxury consignment with a legacy rooted in sustainability, community, and exceptional retail experiences. Since opening My Sisters Closet in 1991, the brand has expanded to include womens luxury fashion, mens apparel, and curated home furnishings—delivering a boutique-level experience that rivals traditional retail.

As Eco Chic continues to grow in Southern California, we are seeking a Store Manager to lead our My Sisters Closet and Well Suited showrooms at Westcliff Plaza in Newport Beach.

Position Overview

The Store Manager leads the day-to-day performance of two showrooms under one roof: My Sisters Closet (womens luxury fashion resale) and Well Suited (mens luxury fashion resale). This role owns sales results, team leadership, consignor relationships, and store operations, while keeping both stores compliant with California employment requirements.

This is a hands-on, high-impact role for a leader who builds strong teams, delivers an elevated client experience, and runs a disciplined, well-organized store.

This is a Full-Time position. This role reports to the Director of Operations & Showroom Support.

Key Focus Areas

- Sales & Store Performance

- Team Leadership & Development

- Consignor & Client Experience

- Operations & California Compliance

Responsibilities

Sales & Store Performance

- Own sales results for both showrooms and drive performance against goals.

- Track and act on key metrics: sales vs. goal, average ticket, intake volume, sell-through, and markdowns.

- Set daily goals and lead daily team huddles.

- Drive cross-brand selling between My Sisters Closet and Well Suited.

- Maintain visual merchandising and presentation standards for both brands.

Team Leadership & Development

- Recruit, interview, and onboard store team members in partnership with HR.

- Coach and develop the team with regular, documented feedback.

- Set individual development goals and build bench strength for future leaders.

- Support consistent policy application, performance management, and documentation practices.

Consignor & Client Experience

- Oversee the full consignment process: intake standards, pricing, consignor agreements, and payouts.

- Manage the 30-day markdown cadence and inventory flow.

- Serve as the go-to for consignor questions and escalations.

- Build local presence in Newport Beach to grow consignor and customer relationships.

Operations & California Compliance

- Build and post weekly schedules on time and within labor budget.

- Ensure compliance with California wage and hour requirements, including meal and rest breaks, overtime, and paid sick leave.

- Maintain required labor law postings, incident reporting, and safety standards.

- Manage opening and closing procedures, cash handling, and store security.

- Partner cross-functionally with Store Operations, HR, and Finance.

Team Structure & Reporting

- Reports to: Director of Operations & Showroom Support

- Partners with HR on hiring, onboarding, and employee relations

- Leads the full store team across My Sisters Closet and Well Suited

Brand Stewardship

Serve as a steward of the Eco Chic culture, ensuring the store reflects our commitment to sustainability, community, elevated client experience, and operational excellence.

Success Indicators

First 90 Days

- Able to open, close, and run both showrooms independently

- Clear understanding of the consignment process from intake to consignor payout

- Schedules posted on time, within labor budget, and fully break-compliant

- Strong relationships established with the store team and consignors

- 90-day review completed with a clear next-quarter plan

First 6 Months

- Sales trending at or above goal for both stores

- Development goals in place for every team member

- Measurable improvement in store processes and presentation

- Reduced early-stage turnover

Ongoing

- Consistent sales growth and strong store metrics

- A well-developed team with ready internal successors

- Clear and consistent compliance practices

- A trusted presence in the Newport Beach community

Compensation

Eco Chic Consignments offers competitive compensation aligned with experience and market benchmarks.

Salary Range: $80,000 – $90,000 annually

Final compensation will be determined based on experience, demonstrated sales leadership, and California retail management knowledge.

Eco Chic Consignments offers a comprehensive benefits package including medical, dental, vision, life insurance, paid time off, and a competitive 401(k) plan.

Equal Opportunity Employer

Eco Chic Consignments is an Equal Opportunity Employer committed to fostering a diverse and inclusive workplace. We do not discriminate on the basis of any protected characteristic under applicable federal, state, or local law.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with the California Fair Chance Act. Employment offers are contingent on a successful background check.