About this role
To supervise technical and production activities on the shop floor, ensuring safe and efficient operation of equipment, adherence to process parameters and SOPs, achievement of production targets, and effective troubleshooting of operational issues.
Key Responsibilities
Technical & Production Operations
Supervise day-to-day technical and production activities within the assigned area.
Ensure production operations are carried out as per approved SOPs, process instructions, and production schedules.
Monitor critical process parameters and equipment performance.
Ensure optimum utilization of manpower, equipment, materials, and utilities.
Identify process constraints and recommend technical solutions.
Support achievement of production, yield, productivity, and efficiency targets.
Equipment & Process Monitoring
Monitor operating condition of production equipment and machinery.
Carry out routine equipment inspections and identify abnormalities.
Coordinate with Maintenance and Engineering for breakdowns and technical problems.
Support preventive and predictive maintenance activities.
Assist in equipment installation, modification, commissioning, and trial activities where required.
Monitor recurring equipment issues and support Root Cause Analysis.
Troubleshooting
Provide technical support to operators and shift teams during process or equipment problems.
Analyze abnormal equipment/process conditions and implement approved corrective actions.
Escalate critical technical issues to the appropriate manager.
Maintain records of breakdowns, technical issues, and corrective actions.
Quality & GMP Compliance
Ensure compliance with SOPs, GMP requirements, safety procedures, and approved process parameters.
Ensure proper completion of production and equipment-related documentation.
Support deviation investigations, RCA, CAPA, change control, and other quality-system activities.
Coordinate with QA/QC during process-related quality issues and investigations.
Support internal, customer, and regulatory audits.
Manpower & Team Supervision
Supervise Operators, Senior Operators, Technicians, and other shop-floor personnel.
Allocate manpower according to production and technical requirements.
Train team members on equipment operation, process requirements, troubleshooting, and safety.
Ensure effective shift handover and communication of technical issues.
Safety & EHS
Ensure safe operation of machinery and production equipment.
Ensure compliance with PPE, permit, isolation, and other applicable safety procedures.
Identify unsafe conditions and initiate corrective action.
Report incidents and near misses and support their investigation.
Maintain 5S and housekeeping standards.
Continuous Improvement
Identify opportunities to improve equipment reliability, productivity, yield, and process efficiency.
Participate in Kaizen, Lean Manufacturing, TPM, and other improvement projects.
Support reduction of downtime, energy consumption, wastage, rejection, and maintenance losses.
Suggest modifications or improvements to equipment and processes based on operational requirements.
Reporting & Documentation
Maintain equipment inspection records, breakdown reports, technical logs, and shift reports.
Prepare technical performance reports as required.
Monitor equipment availability, downtime, MTBF/MTTR, and other relevant KPIs.
Ensure proper handover of pending technical issues between shifts.
Qualifications
Diploma / B.E./B.Tech in Mechanical, Electrical, Chemical, Production, Instrumentation, or relevant technical discipline.
6–12 years of relevant manufacturing/production or technical-supervision experience.
Strong experience in equipment operation, troubleshooting, and shop-floor supervision.
API/pharma/GMP experience preferred for regulated manufacturing environments.
Key Skills
Technical supervision
Equipment operation and troubleshooting
Production process knowledge
Preventive maintenance coordination
Root Cause Analysis
SOP/GMP compliance
Safety and EHS
Team supervision
5S / TPM / Kaizen
Problem solving
Technical documentation
Cross-functional coordination
Key KPIs
Equipment availability
Production target achievement
Downtime reduction
MTBF / MTTR improvement
Productivity and OEE
Process/yield performance
Breakdown response and resolution
Safety compliance