About this role
1. To supervise and coordinate municipal utility operations, ensure reliable service delivery, monitor maintenance activities, manage contractors and field teams, and maintain compliance with applicable technical and safety standards.
2. Key responsibilities
Operations management: Monitor daily utility operations, service availability, equipment performance, and field activities.
Maintenance: Plan preventive and corrective maintenance, coordinate breakdown response, and minimize service interruptions.
Team supervision: Allocate work to engineers, technicians, operators, and contractors; monitor attendance and productivity.
Performance monitoring: Track KPIs, operational reports, complaints, response times, and service-level targets.
Project coordination: Support utility infrastructure upgrades, inspections, commissioning, and handover.
Safety and compliance: Ensure adherence to applicable safety procedures, environmental requirements, and municipal regulations.
Documentation: Maintain maintenance logs, work orders, asset registers, incident reports, and management dashboards.
Budget and procurement: Assist with cost control, material planning, vendor management, and purchase requisitions.
Stakeholder coordination: Coordinate with municipal departments, contractors, service providers, and other relevant authorities.
3. Typical qualifications and skills
Degree or diploma in the relevant engineering discipline, depending on the utility.
Experience in utility operations, maintenance, infrastructure, or facilities management.
Knowledge of preventive maintenance, contractor management, safety, and performance reporting.
Strong coordination, problem-solving, documentation, and team-management skills.