About this role
Ontario Gaming East Limited Partnership, a controlled affiliate of Great Canadian Gaming Corporation, is currently seeking a driven and energetic individual to join our growing business in eastern Ontario as a FOOD & BEVERAGE CASHIER/HOST. This role will join our team at Shorelines Casino Belleville. Under the direction of the Supervisor, Food & Beverage, this position is responsible for greeting and seating guests with the strictest regard to rules, regulations and outlet operational guidelines while contributing to a safe and welcoming work environment for all employees. Ensures adherence to all policies and procedures. This position may be performed in a restaurant, buffet operation, on a casino floor, in a bar, at a banquet, in a theatre or other areas.
Duties and Responsibilities Include:
- Greet guests by name wherever possible
- Seat guests in area of choice and distributes menus; advises guests of daily or weekly specials
- Explains how various menu items or beverages are prepared (if applicable)
- Use of P.O.S. system; Handling of cash and credit; balancing of sales at end of shift.
- Assists with cleaning tables or counters; removes dishes and re-stocks when required
- Performs opening or closing duties as required
- Maintains accurate records, wait lists and reservations (if applicable)
- Ensures table availability through communication with bussing and serving staff; maximizes seating arrangements
- Performs cashier duties if applicable; counts cash float at end of shift if applicable
- Liaises and communicates effectively with all appropriate operational departments
- Develops and cultivates strong working relationships with all stakeholders: guests, ownership and employees
- Ensures compliance with licensing laws, health and safety and other statutory regulations
- Performs other duties as assigned or directed
Successful candidates will demonstrate the following qualifications:
- High School Diploma; Post-Secondary hospitality or hotel education an asset
- Smart Serve certification
- Ability to exceed internal and external customer expectations through timely, effective and service oriented communication
- POS experience
- Minimum 1 year food and beverage experience