About this role
Position Summary
Under the direct supervision of the Assistant Manager, Hotel Housekeeping, this position is responsible for daily cleaning and maintenance of the hotel public areas while contributing to a safe and welcoming work environment. Ensures adherence to the Company’s policies and procedures, motivates and leads by example and supports Great Canadian’s learning environment while establishing a safe and welcoming work environment for all team members.
Key Accountabilities
- Clean and maintain hotel entrance and lobby, hallways, restrooms, elevators, pool area, meeting rooms and public areas.
- Cleans and dusts fixtures, ash urns, walls, signs, sconces, stairwells, doorframes, public telephones, etc.
- Maintain the Hotel in a manner which reduces slips, trips and fall hazards
- Maintain good public relations with patrons and employees
- To assist Guests in Public Areas when required.
- Report maintenance issues to the supervisor and comply with the lost and found policy.
- Ensure all supplies are being used in a proper manner
- Ensure all housekeeping equipment is functioning properly and report any malfunctions to the supervisor immediately
- Ensures the proper handling, storage and controls of cleaning products and the security of all housekeeping equipment and supplies.
- Maintain familiarity with fire products.
- Follow all Health & Safety regulations.
- Performing other duties as assigned and/or required by management.
Education and Qualification Requirements
- High School Diploma or comparable combination of equivalent working experience and education;
- Previous cleaning experience is required
- People-focused and committed to service excellence
- Positive team player with the ability to work in a fast-paced environment;
- Ability to multitask under time constraints
- Must be able to pass a criminal background check
- Must be 19 years of age or older
Work Environment Considerations
- This role requires extended period of standing, walking, bending and may lift up to 35 lbs.
- The role requires a flexible schedule that adapts to 24/7 operation, and will have non-traditional work hours including holidays, evening, overnight or weekend shifts.